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Restaurant Team Lead

2 months ago

Barrie, Ontario, Canada Tim Horton's Full time
About the Role

We are seeking a highly motivated and experienced Restaurant Team Lead to join our team at Tim Horton's. As a key member of our restaurant team, you will be responsible for leading and managing a team of food service staff to ensure exceptional customer service and high-quality food preparation.

Key Responsibilities
  • Team Leadership: Supervise and coordinate the activities of food service staff, including training, scheduling, and performance management.
  • Customer Service: Ensure that customers receive exceptional service and that their needs are met in a timely and efficient manner.
  • Food Preparation: Oversee the preparation and presentation of food, ensuring that it meets our high standards of quality and presentation.
  • Inventory Management: Manage inventory levels, including ordering and receiving supplies, to ensure that we have the necessary ingredients and materials to meet customer demand.
  • Financial Management: Prepare and manage budgets, including forecasting and reporting, to ensure that we are operating within our financial targets.
  • Employee Development: Provide training and development opportunities to staff, including coaching, mentoring, and performance feedback.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a food service or restaurant environment.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and strong leadership and problem-solving skills.
Work Environment

Our restaurant is a fast-paced and dynamic environment, with a focus on providing exceptional customer service and high-quality food preparation. As a Restaurant Team Lead, you will be working in a team environment, with a focus on collaboration and communication.

What We Offer
  • Competitive Compensation: We offer a competitive salary and benefits package.
  • Opportunities for Advancement: We offer opportunities for career advancement and professional development.
  • Recognition and Rewards: We recognize and reward our team members for their hard work and contributions to our success.