Field Case Manager- 12 Month Contract

5 days ago

Regina, Saskatchewan, Canada Cencora Full time
Job Title: Medical Liaison

Cencora is a leading healthcare company dedicated to creating healthier futures. We are seeking a highly skilled Medical Liaison to join our team.

About the Role:

The Medical Liaison will serve as the primary point of contact for physicians, educating them on various program services and providing therapy guidelines to manage physician expectations. This role requires strong analytical and organizational skills, as well as the ability to manage multiple tasks and priorities at once.

Key Responsibilities:
  • Single point of contact for physicians, providing education on program services and therapy guidelines
  • Educate physicians and/or their staff on various program services
  • Provide therapy guidelines to manage physician expectations with respect to reimbursement
  • Consult patient charts to effectively complete necessary paperwork to obtain coverage
  • Assist MDs in completing Special Authorization (SA) forms, enrolment forms, prescription renewals, and other documentation
  • Provide ongoing updates to physicians on their patients
  • Customize current program elements to meet the needs of assigned physicians
  • Identify areas for risk and foster proactive, continued quality improvement
  • Work collaboratively with other team members to coordinate the patient journey
  • Participate in scheduled physician meetings with sales representatives
  • Attend Continuous Medical Education events and report new activities
  • Regular travel to various physician offices
  • Adverse Event reporting
  • Adhoc duties as assigned
Requirements:
  • Registered nurse (RN) or related degree
  • Experience in public or private third party reimbursement arena or pharmaceutical sales experience, managed care, or clinical support
  • Bilingualism (English and French) is an asset
  • Previous Case Manager experience is an asset
  • Basic CCPE is an asset
Skills and Knowledge:
  • Exceptional customer service and interpersonal skills
  • Ability to manage multiple tasks and priorities at once
  • Comprehension of medical terminology
  • Strong analytical and organizational skills
  • Ability to analyze current enrollment volume by MD
  • Ability to engage with physicians and their staff as a trusted and well-informed medical counterpart
  • Excellent time management skills
  • Ability to collaborate effectively with program associates
  • Ability to work autonomously in a remote setting
  • Ability to communicate effectively both orally and in writing
  • Detail and result-oriented
  • Ability to adapt to change and ambiguity
  • Strong computer skills and knowledge of Microsoft Office
  • Ability to attend Continuous Healthcare Education (CHE) events
  • Hold and maintain a valid, non-expired, unrestricted driver's license
About Cencora:

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

What We Offer:

We provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This includes support for working families, training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and more.

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