Customer Experience Associate

4 weeks ago


Niagara Falls, Ontario, Canada TD Bank Full time
Job Title: Customer Experience Associate

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Associate. In this role, you will be responsible for delivering exceptional customer service and support to our clients, ensuring that their needs are met and exceeded.

Key Responsibilities:
  • Provide personalized customer service and support to clients, responding to their inquiries and resolving issues in a timely and professional manner.
  • Process financial transactions, including deposits, withdrawals, and bill payments, ensuring accuracy and efficiency.
  • Assist with responding to and resolving customer concerns, escalating issues when necessary.
  • Identify customer needs and determine solutions to customer problems, opening new accounts and products as needed.
Requirements:
  • High school diploma and/or equivalent experience.
  • 1+ years of relevant experience in customer service or a related field.
  • Mandarin speaking skills (an asset).
  • Post-secondary or undergraduate degree in a related field (an asset).
What We Offer:

As a Customer Experience Associate at TD Bank, you will have the opportunity to work in a dynamic and supportive environment, with access to ongoing training and development opportunities. You will be part of a team that is committed to delivering exceptional customer service and making a positive impact in our communities.

We offer a competitive compensation package, including a base salary, variable compensation, and a range of benefits, including health and wellness programs, retirement savings plans, and paid time off.

At TD Bank, we are committed to creating a diverse and inclusive workplace that reflects the communities we serve. We welcome applications from candidates of all backgrounds and perspectives.

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



  • Niagara Falls, Ontario, Canada TD Bank Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Associate. In this role, you will be responsible for delivering exceptional customer experiences and contributing to the ongoing improvement of our branch customer experience.Key ResponsibilitiesProvide exceptional customer service and create...


  • Niagara Falls, Ontario, Canada The Toronto-Dominion Bank (Canada) Full time

    About the Role:We are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Associate. In this role, you will be responsible for delivering exceptional customer experiences through a range of financial transactions, customer service, and advice.Key Responsibilities:Provide exceptional customer service through a...


  • Niagara Falls, Ontario, Canada The Toronto-Dominion Bank (Canada) Full time

    About the Role:We are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Associate. In this role, you will be responsible for delivering exceptional customer experiences through a range of financial transactions, customer service, and advice.Key Responsibilities:Provide exceptional customer service through a...


  • Niagara Falls, Ontario, Canada The Toronto-Dominion Bank (Canada) Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Associate. In this role, you will be responsible for delivering exceptional customer experiences through a range of financial transactions, customer service, and advice.Key Responsibilities:Provide exceptional customer service through a...


  • Niagara Falls, Ontario, Canada The Toronto-Dominion Bank (Canada) Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Associate. In this role, you will be responsible for delivering exceptional customer experiences through a range of financial transactions, customer service, and advice.Key Responsibilities:Provide exceptional customer service through a...


  • Niagara Falls, Ontario, Canada TD Full time

    Description du posteClé de la réussiteEn tant que Customer Experience Associate, vous contribuerez à offrir une expérience client exceptionnelle à nos clients. Vous serez responsable de gérer les transactions financières, de répondre aux préoccupations des clients et de trouver des solutions pour résoudre leurs problèmes.Compétences...


  • Niagara Falls, Ontario, Canada TD Full time

    Description du posteClé de la réussiteEn tant que Customer Experience Associate, vous contribuerez à offrir une expérience client exceptionnelle à nos clients. Vous serez responsable de gérer les transactions financières, de répondre aux préoccupations des clients et de trouver des solutions pour résoudre leurs problèmes.Compétences...


  • Niagara Falls, Ontario, Canada TD Bank Full time

    Work Location:CanadaHours:15Line of Business:Personal & Commercial BankingPay Details:We're committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role.Job Description:KEY...


  • Niagara Falls, Ontario, Canada beBee Professionals Full time $35,000 - $50,000

    As a Customer Service Associate at beBee Professionals, you will play a vital role in providing exceptional service to our customers. Your responsibilities will include greeting and assisting customers, maintaining product knowledge, and processing transactions. To be successful in this role, you will need a high school diploma or equivalent, excellent...


  • Niagara Falls, Ontario, Canada Arterra Wines Canada, Inc. Full time

    About the RoleAt Arterra Wines Canada, we're passionate about creating unforgettable moments for our customers. As a key member of our team, you'll play a vital role in delivering exceptional customer experiences and driving business growth.This exciting opportunity is for a Customer Experience Coordinator to join our East direct to consumer and wine club...


  • Niagara Falls, Ontario, Canada Arterra Wines Canada, Inc. Full time

    About the RoleAt Arterra Wines Canada, we're passionate about creating unforgettable moments for our customers. As a key member of our team, you'll play a vital role in delivering exceptional customer experiences through our direct-to-consumer and wine club channels.Key ResponsibilitiesManage customer inquiries and concerns in a timely and professional...


  • Niagara Falls, Ontario, Canada beBee Professionals Full time $35,000 - $45,000

    Customer Service Representative RoleWe are seeking a skilled Customer Service Representative to provide exceptional service to our customers at beBee Professionals in Niagara Falls, Canada.Key Responsibilities:Respond to customer inquiries via various channels, ensuring timely and professional resolutions.Provide accurate information about products and...


  • Niagara Falls, Ontario, Canada beBee Professionals Full time $35,000 - $45,000

    Customer Service Representative RoleWe are seeking a skilled Customer Service Representative to provide exceptional service to our customers at beBee Professionals in Niagara Falls, Canada.Key Responsibilities:Respond to customer inquiries via various channels, ensuring timely and professional resolutions.Provide accurate information about products and...


  • Niagara Falls, Ontario, Canada Arterra Wines Canada, Inc. Full time

    About the Role:Arterra Wines Canada, Inc. is seeking a highly skilled Customer Experience Coordinator to drive hospitality efforts and support customer service, administrative duties, and fulfilment operations for the East direct to consumer and wine club businesses.Key Responsibilities:Manage DTC email inboxes and communicate effectively and efficiently...


  • Niagara Falls, Ontario, Canada Canadian Niagara Hotels Inc Full time

    Job SummaryWe are seeking a highly skilled Guest Service Supervisor to join our team at Canadian Niagara Hotels Inc. As a key member of our hospitality team, you will be responsible for ensuring exceptional customer experiences and leading a team of staff to deliver outstanding service.Key ResponsibilitiesLeadership and SupervisionLead and manage a team of...


  • Niagara Falls, Ontario, Canada Canadian Niagara Hotels Inc Full time

    Job SummaryWe are seeking a highly skilled Guest Service Supervisor to join our team at Canadian Niagara Hotels Inc. As a key member of our hospitality team, you will be responsible for ensuring exceptional customer experiences and leading a team of staff to deliver outstanding service.Key ResponsibilitiesLeadership and SupervisionLead and manage a team of...


  • Niagara Falls, Ontario, Canada PetSmart Full time

    About Our StoreAt PetSmart, we're passionate about helping pet parents find the perfect products and services for their furry friends. As a Department Manager, you'll play a key role in ensuring our store runs smoothly and efficiently.Key ResponsibilitiesLead a team of pet care professionals to deliver exceptional customer serviceManage store operations,...


  • Niagara Falls, Ontario, Canada PetSmart Full time

    About Our StoreAt PetSmart, we're passionate about helping pet parents find the perfect products and services for their furry friends. As a Department Manager, you'll play a key role in ensuring our store runs smoothly and efficiently.Key ResponsibilitiesLead a team of pet care professionals to deliver exceptional customer serviceManage store operations,...


  • Niagara Falls, Ontario, Canada Savers Full time

    {"h1": "Customer Service Associate Role at Savers", "p": "At Savers, we're passionate about creating a unique and inclusive work environment where our team members can thrive. As a Customer Service Associate, you'll play a vital role in delivering an exceptional experience for our customers, donors, and fellow team members.Our mission is to champion reuse...


  • Niagara Falls, Ontario, Canada Savers Full time

    {"h1": "Customer Service Associate Role at Savers", "p": "At Savers, we're passionate about creating a unique and inclusive work environment where our team members can thrive. As a Customer Service Associate, you'll play a vital role in delivering an exceptional experience for our customers, donors, and fellow team members.Our mission is to champion reuse...