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Claims Specialist

2 months ago

Montreal, Quebec, Canada Swiss Re Full time

Claims Professional - FinPro & Casualty Team

We are seeking a highly skilled claims professional to join our dynamic FinPro & Casualty Claims team. As a key member of our team, you will be responsible for handling professional liability and casualty claims from first notice to resolution, providing exceptional customer service, and working closely with the underwriting and products team.

About the Role

  • Handle a caseload of Errors & Omissions (E&O) and casualty claims from first report to final resolution
  • Direct independent adjusters, appraisers, experts and coverage/defense counsel
  • Maintain strong customer focus by aggressively and proactively researching issues, providing support and assuring customer satisfaction in a timely fashion
  • Support Underwriting team needs for claim information and consultation on coverages
  • Investigate, evaluate and settle claims, applying technical knowledge and people skills to effect fair and prompt claim resolution
  • Complete detailed reviews of claim-related issues, including coverage, liability and damage and document the claim file appropriately
  • Set and maintain appropriate and timely indemnity and expense reserves
  • Travel up to 10% of the time to attend client/broker meetings, mediations, trials, etc.
  • Comply with all legal and regulatory requirements

About You

  • 1-3 years' experience handling professional liability (E&O) claims
  • Proficient at analyzing and presenting claims data and trends using tools such as Excel and PowerPoint
  • A university degree or equivalent
  • Bilingual in English/French is an asset
  • Possess or willing to pursue CIP designation
  • Possess or willing to acquire adjuster licenses as needed for various jurisdictions
  • Strong analytical, negotiation and influencing skills
  • Excellent verbal, interpersonal, and written communication skills
  • Self-starter requiring minimal direct supervision
  • 5-10% travel

About Swiss Re Corporate Solutions

Swiss Re Corporate Solutions is the commercial insurance arm of the Swiss Re Group. We offer innovative insurance solutions to large and midsized multinational corporations from our approximately 50 locations worldwide. We help clients mitigate their risk exposure, whilst our industry-leading claims service provides them with additional peace of mind.

We are a diverse and inclusive team that works well in a collaborative environment while fostering and developing independent thought. Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. We are committed to creating a workplace where everyone has equal opportunities to thrive and develop professionally, regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics.