Mobility Coordinator
6 days ago
OpenRoad Audi Boundary is a leading automotive retail group with a shared vision to become the national automotive leader in customer experience. We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives.
About the Job:We are seeking a highly organized and customer-focused Mobility Coordinator to join our team. As a Mobility Coordinator, you will be responsible for coordinating the movement of customers and their vehicles, ensuring a seamless and enjoyable experience.
Key Responsibilities:- Greet customers upon arrival and verify appointments
- Complete Service Loaner Contracts with customers
- Check loaners out/in with customers, explain features, and report any damage
- Billing for loaner usage, damage, and tickets
- Track loaner usage and coordinate Service Shuttles for customer drop off and pick up
- Maintain quality control of all loaner vehicles
- Oversee and coordinate all necessary repairs of loaner vehicles
- Schedule and track loaner vehicles to ensure availability
- Maintain, schedule, and track rental vehicles
- Provide weekly status reports on the entire loaner fleet
- Drive the courtesy shuttle when needed
- Maintain the flow in the Service drive
- Clerical duties such as balancing daily cash and bank deposits
- Class 5 Driver's License
- Knowledge of the automotive industry
- Familiarity with the Vancouver area
- Previous experience working with fleet and loaner vehicles is an asset
- Strong organizational skills
- Strong computer skills (internet and MS Office suite proficiency)
- Ability to work closely with a team
- Self-motivated with the ability to complete assignments with minimal supervision
- Ability to work in a fast-paced high-stress environment
- Many opportunities for internal growth
- Discounted vehicle purchase program
- Associate perks program
- Company social events
- And more
We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.
How to Apply:Internal Candidates MUST apply by filling out the Internal Endorsement Form on the Intranet. Failure to complete the form will cause a delay in your application.
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