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Bilingual Team Assistant

2 months ago

Richmond Hill, Ontario, Canada Bilingual Source Full time
Job Title: Bilingual Team Assistant

We are seeking a dedicated and organized Team Assistant to join our Programs and Services division.

Key Responsibilities:
  • Process and track client referrals
  • Maintain and update shared electronic records
  • Communicate with clients, families, and network partners
  • Respond to general inquiries and direct clinical inquiries appropriately
  • Support quality improvement initiatives
  • Participate in network activities and professional development
  • Ensure compliance with privacy legislation and safety protocols
Qualifications:
  • Two-year College diploma in Office/Business Administration or Medical Administration
  • Minimum one year of relevant office administrative experience in healthcare or social services
  • Proficiency in Microsoft Office Suite and electronic medical records
  • Excellent interpersonal, oral, and written communication skills
  • Strong organizational abilities and attention to detail
  • Ability to manage multiple priorities in a fast-paced environment
  • Knowledge of children's service systems in the region (asset)
  • Ability to communicate in French or other languages (asset)
  • First Aid certification (asset)
Competencies:
  • Self-leadership and initiative
  • Effective planning and execution of tasks
  • Building and maintaining collaborative relationships
  • Strong customer service focus
  • Adaptability and openness to new challenges
We Offer:
  • A supportive and collaborative work environment
  • Opportunities for professional growth and development
  • Flexible work hours to accommodate various requirements