SAP Technical Product Owner

Req Id:

At Bell, our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world, innovative digital solutions and seamless customer experiences. It's all developed and delivered by the members of #TeamBell and we're always on the lookout for people with great skills and experiences.

We value diversity and provide a supportive, inclusive community where all team members can succeed. And through our commitment to environmental, social and governance initiatives, you will feel good about the greater impact you will have - making every day better for people as they connect, work, learn and play.

Join us. You belong at Bell.

The Network and Technology Services district is a fast-paced and dynamic team focusing on SAP Delivery. The team's mandate is to work with Bell corporate stakeholders and technology partners to deliver solutions that leverage Bell's significant investment in its strategic IT platforms. The team consists of Scrum Masters, Release Train Engineers, Product Owners and BI Architects that focus primarily on delivery of change within the SAP Enterprise Resource Planning (ECC) system. The team collaborates with business stakeholders, external IT providers and external suppliers to deliver using Agile methodologies high-quality solutions to business needs. This team's primary business focus areas are IT solutions that support HCM and Payroll while integrating with other business units such as Finance, as well as infrastructure planning and installation. The selected candidate would be expected to fully engage in with the IT team in supporting the project delivery.

Works under the guidance of a Senior Business Analyst/ Senior Product Owner with the responsibility to:

1. Work closely with business partners to gather and document the business requirements.
2. Partner with development team and ensure proposed / final design deliverables are meeting business requirements, including design specifications, integration requirements, and system documentations, are to Bell Canada SAP IT Standard.
3. Ensure adequate reviews and stakeholder approval of the end-to-end solution are acquired.
4. Review and work closely with finance project stakeholders to ensure the deliverables produced conform to the business requirements within time and effort and project is adequately resourced.
5. Crafts epics, features and user stories for the SAP transformation roadmap, working directly with the delivery teams to deliver value.
6. Interface with 3rd party vendors and contractors, where required, to deliver necessary pieces of our technical product with time-to-market excellence.
7. Lead the integration and user acceptance testing process; including preparation of acceptance criteria, review of the test plans and scenarios, review of test results as well as taking responsibility for end-to-end testing and obtain business approval.
8. Contribute to the project planning and administration - assists in developing the project charter documentation, including helping with the high-level plan, the feasibility analysis, and in developing the business cases.
9. Co-ordinate and facilitate where possible the project by organizing and leading project meetings, follow up on issues and sign-offs, produce status documentation and meeting minutes and inform team members of decisions made utilizing Agile toolset (such as Jira, Confluence, etc.)
10. Conduct quarterly planning to plan and prioritize diverse improvement initiatives.

• 3-5 years in a Business Analyst or Technical Product owner role with knowledge and experience with: Business plan, Process Flow-charts, Business/System Requirements, test and deployment planning.
• 3 years of experience implementing solutions in SAP HCM and Payroll, including supporting modules and processes such as; PA/PD, Post Payroll, Time, Benefits, Year-End, ESS/LSS etc.
• Proven experience working with technology teams and user experience teams in creating and delivering value.
• Experience owning the product backlog, prioritizing features based on business value, and ensuring alignment with overall business objectives.
• Strong verbal and written communication and negotiation skills
• Ability to ask well thought out questions.
• Listening skills (really listening).
• Critical thinking.
• Documentation skills.
• Problem Solving/Analytical thinking
• Understand and retain complex concepts
• Self-directed
• Experience virtual setting
• Collaborative
• Strong computer proficiency with Microsoft Office tools (e.g., Word, Excel, PowerPoint, Visio and Access DB)
• Interest in career as a technical product owner or business analyst for Information Technology department
• Agile delivery methodology and toolset (Jira, Confluence, etc..)
• Ability to work with big data sets, willing to learn new technologies and tools.

Preferred knowledge:

• Bilingual (French & English) is an asset
• SAFe Agile Experience preferred
• Knowledge in Agile framework delivery and Agile/DevOps transformations and/or in an Agile/DevOps role

Qualifications

• Preference for Post secondary degree with a business or IT focus, or equivalent

Working Conditions:

• Full-time role
• Available to work occasional weekends for deployments and evenings to address unexpected urgent issues
• Occasional travel in support of project delivery work

#EmployeeReferralProgram

Adequate knowledge of French is required for positions in Quebec.

Additional Information:

Position Type: Management
Job Status: Regular Term - Full Time
Job Location: Canada : Newfoundland : Mount Pearl || Canada : Ontario : Mississauga || Canada : Ontario : Ottawa || Canada : Ontario : Toronto || Canada : Quebec : Montreal || Canada : Quebec : Verdun
Work Arrangement: Hybrid
Application Deadline: 08/09/2024

For work arrangements that are 'Hybrid', successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.

Please apply directly online to be considered for this role. Applications through email will not be accepted.

We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you'll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.

We value the experiences that have shaped who you are, and we know the diversity of your talent will bring even greater strength to our team. At Bell, everyone belongs and you'll feel valued, respected and supported as you grow and reach your full potential.

We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.

Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details) to learn more about how we collect, use, and disclose your personal information.

Created: Canada, ON, Toronto

Bell, one of Canada's Top 100 Employers.