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Delivery Specialist

2 months ago


Whistler, British Columbia, Canada Whistler Blackcomb Full time
Deliver Ski and Snowboard Gear to Guests' Doors As a Delivery Specialist, you will be responsible for delivering ski and snowboard gear to guests' doors, providing exceptional customer service, and working efficiently to meet high standards. Job Description We are seeking a skilled and detail-oriented individual to join our team as a Delivery Specialist. As a key member of our delivery team, you will be responsible for delivering ski and snowboard gear to guests' doors, providing exceptional customer service, and working efficiently to meet high standards. Key Responsibilities • Review reservation details and set up ski and snowboard gear to meet guest specifications • Act professionally and courteously while inside guest residences, hotels, and lodges, fitting their equipment and explaining proper, safe use • Utilize technology to track the fulfillment process and the gear • Communicate with managers and team members to maximize efficiency • Act as manager on duty when assigned • Answer guest questions regarding the My Epic Gear membership program and provide specific information about guest reservations, gear, or the resort Requirements • Keen to learn new skills, open-minded, and able to adapt to changing situations • Ability to lift 50 lbs. and move large rolling racks of skis and snowboards safely • Willingness and ability to stand for 8 hours and work outside in winter conditions • Ability to work a flexible schedule; weekends and holidays required About the Company Vail Resorts is a leading provider of ski and snowboard experiences, with a commitment to delivering exceptional customer service and creating lifelong memories for our guests. As a member of our team, you will be part of a dynamic and supportive environment that values teamwork, innovation, and customer satisfaction. Benefits • Competitive hourly rate • Opportunities for career growth and professional development • Comprehensive training and support • Flexible scheduling and opportunities for overtime • Discounts on ski and snowboard gear and other resort amenities