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Food and Beverage Assistant Manager

3 months ago


Kelowna, British Columbia, Canada Big White Ski Resort Full time

Position Tittle: F&B Assistant Manager - Happy Valley Day Lodge

Reports to: Senior F&B Management

Overview of Position:

  • Possess a strong ability to stay focused and organized and lead a group of 50-60 staff in a fast-paced environment, while maintaining a high level of hospitality and service standards.
  • Assist in Menu Creation, Scheduling, Payroll, Cash Management, Inventory Management and Ordering, and other administrative functions as assigned.
  • Work with the event coordinator to execute all F&B events.
  • Is responsible for the safe and responsible service of alcohol at the venue at all times. Must always abide to all liquor laws and the Terms and Conditions of a food primary liquor license.
  • Provide training and support to all employees at the venue to achieve guest satisfaction.
  • Communicate with the Management team though writing in manager logs and also verbally on a daily basis.
  • Manage all aspects of employee success through one on ones and team coaching.
  • Maintains a high level of professionalism, and grooming at all times.
  • Participate in weekly Manager meetings, providing suggestions on how to improve guest experience.

Experience and requirements:

  • Experience in a fast paced restaurant environment in a leadership role
  • Min 3yrs+ experience in full-service restaurant management
  • Min 2yrs+ experience in banquet/ event management
  • High knowledge of Wine & Spirits
  • Experience in managing /working with a large group of seasonal staff
  • High knowledge of computers and Squirrel systems (or other POS systems)
  • Bartending and serving experience an asset
  • Must be 19 years old
  • Have a Serving it Right Certificate

Duties and abilities include:

  • Possess a strong ability to stay focused and organized in a fast paced environment.
  • Maintain a high level of attention to detail in written and verbal correspondence
  • Performs daily administrative duties relating to payroll, event management, ordering and requisitions
  • Strong management of budgets and labour costing as well as food and beverage costing
  • Data entry duties for financial reporting or menu printing
  • Provide on the floor support to all employee's at The Woods to maintain guest satisfaction levels
  • Assist in monthly inventory counts
  • Supervise outlet while on shift
  • Communicate with the management team
  • Strongly involved in the SWP& SJP training making sure that the staff are adhering to these standards.

Working Conditions:

  • Able to work long hours and expected to work overtime in busy periods and holidays
  • Be on feet for extended periods of time
  • Able to Lift 50lbs and bend and push repeatedly
  • Hospitality training an asset

Wage: $24.00-$26.00/hr

Other Skills:

  • Exceptional attention to detail
  • Excellent communication Skills
  • Problem solving Skills
  • Possess leadership skills
  • Passion for a High level of Customer Service
  • Customer Service driven
  • High level of cash handling experience
  • Working knowledge of Squirrel system (or other POS systems)