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Customer Success Manager

2 months ago

Kitchener, Ontario, Canada OpenText Full time

Unlock Your Potential with OpenText

As a Customer Success Manager at OpenText, you will be the trusted advisor and partner to our clients, driving their success and growth in the cloud. With a strong focus on customer satisfaction and ROI, you will oversee the overall success management of our clients, ensuring operational health and delivering maximum value from our cloud services.

Your Key Responsibilities:

  • Develop and execute customer success plans to drive growth and retention
  • Provide regular reports and status updates to clients and internal stakeholders
  • Collaborate with cross-functional teams to resolve issues and deliver exceptional customer experiences
  • Strategically manage customer relationships to drive long-term growth and success

What We Offer:

  • A dynamic and collaborative work environment
  • Opportunities for professional growth and development
  • A competitive compensation and benefits package
  • The chance to work with a global leader in information management

About OpenText:

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. We are committed to building an inclusive work environment that fosters collaboration, innovation, and personal growth.