ServiceNow Product Leader

5 days ago

Toronto, Ontario, Canada RBC - Royal Bank Full time

Job Summary

Job Description

What is the opportunity?

We are seeking an experienced and highly motivated ServiceNow Product Leader who will lead and manage a team of ServiceNow Product Owners within the ServiceNow Center of Excellence and Innovation. The successful candidate in this role will possess a great attitude, and operate with a mindset of urgency, ownership, initiative, communication, service, and partnership.

What will you do?

  • Develop and execute comprehensive ServiceNow product development strategies to drive business growth and customer satisfaction.
  • Collaborate with cross-functional teams to identify and prioritize product development initiatives, ensuring alignment with business objectives.
  • Lead and manage a team of ServiceNow Product Owners, providing guidance and support to ensure successful product development and delivery.
  • Develop and maintain relationships with key stakeholders, including business leaders, IT teams, and ServiceNow partners.
  • Stay up-to-date with industry trends and emerging technologies, applying this knowledge to inform product development and innovation.

What do you need to succeed?

Must have:

  • 10+ years of IT experience, with a strong background in ServiceNow product development and management.
  • Proven leadership experience in managing teams and driving business growth through product development.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders.
  • Ability to analyze complex business problems and develop creative solutions.

Nice-to-have:

  • ITIL Foundation certification.
  • ServiceNow certification.

What's in it for you?

We offer a comprehensive Total Rewards Program, including bonuses, flexible benefits, competitive compensation, commissions, and stock where applicable. Our leaders support your development through coaching and managing opportunities. You'll work in a dynamic, collaborative, progressive, and high-performing team. We provide a world-class training program in financial services and opportunities to do challenging work.

  • Business Case Design
  • Critical Thinking
  • Knowledge Organization
  • Product Development Lifecycle
  • Product Development Methodology
  • Product Manufacturing
  • Product Services
  • Product Testing
  • Results-Oriented
  • Waterfall Project Management

Additional Job Details

Address:

RBC CENTRE, 155 WELLINGTON ST W:TORONTO

City:

TORONTO

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2024-10-10

Application Deadline:

2024-11-19

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients, and communities.

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