Junior Lease Administrator

5 days ago

Toronto, Ontario, Canada Redwood Infrastructure Full time

Junior Lease Administrator

We are seeking a detail-oriented and organized Junior Lease Administrator to join our team. As a key member of our Real Estate department, you will be responsible for managing critical communications, lease agreements, and new site build details.

About Us

Redwood Infrastructure is a rapidly scaling company at the forefront of reshaping the telecom infrastructure industry in Canada. Founded in 2023, we are driven by a mission to ensure everyone can reliably connect with emergency services, family, work, and everything in between, no matter where they are in Canada.

Key Responsibilities

  • Manage Critical Communications
    • Field inquiries and complaints related to property damage, key and access issues, maintenance issues, snow removal, and meter installations
    • Provide reassurance and resolutions in a timely manner
    • Own and monitor the National Colocation inbox, flagging escalations to the appropriate departments and following up to ensure resolution
  • Manage Multiple Lease Agreements
    • Draft effective, concise renewal notices
    • Prepare a preliminary market analysis to determine fair market value
    • Negotiate business terms for the renewal term, including rent, securing further options, and improving the terms and conditions of the initial agreement
    • Prepare and execute necessary lease documentation
  • Manage New Site Build Details
    • Abstract all new site build agreements
    • Assist with acquiring new sites, managing scope and deliverables, updating milestones, and tracking the details on a daily basis
  • Reporting
    • Schedule and generate all lease administration reports (Expiry Report, Construction Start Date Report, Pipeline, etc.) and distribute them to departments
    • Own government legislative reporting and ensure the team follows legislative timelines
    • Support financial audits and ad-hoc requests such as prior year payment reporting

Requirements

  • Experience
    • Worked in an administrative role managing contracts, agreements, or project plans involving internal and external stakeholders
    • Experience reading and interpreting complex legal documents, abstracting details, and entering information into a database
    • Experience managing customer or client inquiries, retrieving and relaying accurate responses to eliminate concerns and build trust
  • Drive
    • Thrives in a fast-paced, unstructured environment, performing extremely detailed, structured work at a high volume
    • Prioritizes tasks, manages multiple projects simultaneously, and meets competing deadlines
    • Takes the initiative to ask probing questions to gain insights and confirm accuracy
  • Technical Skills
    • Proficient in MS Office
    • May have exposure to project management tools
    • Quickly learns new software and systems
  • Interpersonal Skills
    • Takes a people-centric, transparent communication approach to work
    • Has professional and flexible written and verbal skills and can adapt messaging to fit any type of audience
    • Navigates conflict and provides reassurance
    • Equally comfortable making phone calls as responding to emails

What We Offer

As a Junior Lease Administrator, you will be part of a transformative journey, contributing to lasting critical infrastructure that provides essential connectivity. Our leadership team is lean but highly experienced, with a strong focus on adaptability and cross-functional collaboration. Everyone, from the COO to the newest hire, wears multiple hats and works outside their traditional roles to ensure success.

Why Join Us

We believe in investing in the development of our people, prioritizing hiring individuals with a growth mindset and a collaborative approach. As a startup, aligning with our innovative, fast-paced, and highly accountable culture is key to our success. If you are eager to learn and ready to contribute wherever needed, you will succeed here. In turn, we will be your champion, providing mentorship, a place to voice your ideas and see them come to life, and near-limitless promotion opportunities.

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