Manager Vendor

4 weeks ago

Montreal, Quebec, Canada Intact Full time

Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you're bringing this purpose to life alongside a passionate community of experts.

Feel empowered to learn and grow while being valued for who you are– here, diversity is a strength. You have our commitment to support you in reaching your goals with tools, opportunities, and flexibility. It's our employee promise.

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Read on to see how you can shape the future, win as a team, and grow with us.

About the role

Reporting to the Director Financial Operations and Agile, the Manager Vendor and Asset Management is responsible for the daily and long-term management activities for Vendor and software management within the IT Infrastructure.

The manager provides team leadership, develop & implement processes & tools for Vendor and asset management and oversees quality control through IT asset management lifecycle. The incumbent also provides inputs to IT leadership, IT Finance and Procurement regarding expense optimization.

What you'll do here:

Oversee and lead the Vendor and Asset Management team, ensuring they are performing their roles effectively and efficiently.

Vendor Management Duties:

  • Identify and foster relationships with key strategic vendors.
  • Establish a 3 years' vendor roadmap.
  • Develop a comprehensive understanding of major contracts, including terms, products/services, and quantities.
  • Strategize for significant contract renewals & optimization.
  • Initiate early discussions with contract owners, Procurement, and Asset Management.
  • Confirm budget at the early stages with Operational and Project teams.
  • Identify and quantify potential areas for contract improvement.
  • Evaluate if the value derived from contracts aligns with the amount spent.
  • Support our stakeholders in the development of their forecasting capabilities in order to manage efficiently and to optimise key contracts.

Asset Management Responsibilities:

  • Manage Infrastructure Services' assets lifecycle and ensure compliance using corporate tools as a single source of truth (inventory) ensuring all hardware and software are mapped to product owners.
  • Develop and design dashboards and reports targeted to specific audience, conduct meetings and presentations to share insights and recommendations to management.
  • Provide visibility on our current base and forecast for IFC and RSA.
  • Conduct data analysis related to cost allocation, Total Cost of Ownership (TCO), and other related metrics.

What you bring to the table:

  • Bachelor degree in a related field or equivalent experience
  • Minimum of 8 years experience ideally in vendor & asset management (hardware & software) and prior experience managing a team.
  • IT Infrastructure and Service knowledge & experience
  • Knowledge of ServiceNow is an asset.
  • Certified Software Management Professional and /or Certified Hardware Asset Management Professional is an asset.
  • Experience working in close collaboration with multiple stakeholders such as procurement, IT, Finance and business.
  • Strong interpersonal skills including good oral and written communication skills.
  • Customer focused, Analytical & Self-motivated
  • Strong Planning & Organizational skills
  • Strong leadership, coaching and management skills
  • For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English-speaking colleagues across the country.

#LI-Hybrid

What we offer

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

  • A financial rewards program that recognizes your success
  • An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
  • An extensive flex pension and benefits package, with access to virtual healthcare
  • Flexible work arrangements
  • Possibility to purchase up to 5 extra days off per year
  • An annual wellness account that promotes an active and healthy lifestyle
  • Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
  • A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
  • Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
  • Inspiring leaders and colleagues who will lift you up and help you grow
  • A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We'll work with you to meet your needs.

Click here to review other important information about the hiring process, including background checks, internal candidates, and eligibility to work in Canada.

If you are an employee of Intact or belairdirect, please apply for this role on Contact People.

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