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Property Claims Analyst

2 months ago

Calgary, Alberta, Canada Intact Full time

We are seeking a Property Claims Analyst to leverage technical knowledge and adjusting experience to complete internal file reviews of property claims, providing analytics and insights to stakeholders.

As a Property Claims Analyst, you will be responsible for:

  • Completing monthly claims file audits through the Internal File Review program, leakage alerts, and other reviews as required.
  • Identifying opportunities to streamline processes, coaching opportunities, and challenging the status quo through recommendations.
  • Analyzing and presenting information clearly and concisely to diverse audiences within the organization.
  • Building and maintaining strong working relationships with multiple teams within the claims organization.
  • Facilitating working sessions with experts from different fields and levels of leadership.
  • Coaching individuals and teams on technical property claims handling aspects in both structured and ad-hoc environments.
  • Participating in the development of business practices and tools, as well as department initiatives.
  • Providing support to the Property teams as needed.

Key qualifications for this role include:

  • 5+ years of claims adjusting experience, with a focus on commercial property.
  • Experience with additional lines of business considered an asset.
  • Experience in quality assurance considered an asset.
  • CIP completed or in progress (preferred).
  • Excellent written and verbal communication skills, with the ability to effectively present information and coach others.
  • Excellent analytical skills and high attention to detail.
  • Strategic thinking, with the ability to drive results and influence stakeholders.
  • Superior problem-solving and persuasion skills.
  • Forward thinking, with an innovative mindset.
  • Working knowledge of claims systems and Microsoft Office programs (Excel, PowerPoint, Word).
  • Self-driven and highly organized, with the ability to prioritize work and exercise independent thinking.
  • Ability to quickly pivot and adapt in an ever-evolving business.
  • Post-secondary education preferred.

We offer a range of benefits, including:

  • A financial rewards program that recognizes your success.
  • An industry-leading Employee Share Purchase Plan, with a 50% match on net shares purchased.
  • An extensive flex pension and benefits package, with access to virtual healthcare.
  • Flexible work arrangements.
  • Possibility to purchase up to 5 extra days off per year.
  • An annual wellness account that promotes an active and healthy lifestyle.
  • Access to tools and resources to support physical and mental health, embracing change, and connecting with colleagues.
  • A dynamic workplace learning ecosystem, complete with learning journeys, interactive online content, and inspiring programs.
  • Inclusive employee-led networks to educate, inspire, amplify voices, build relationships, and provide development opportunities.
  • Inspiring leaders and colleagues who will lift you up and help you grow.
  • A Community Impact program, because what you care about is a part of what makes you different.

We are an equal opportunity employer, committed to creating an inclusive and accessible workplace where all individuals feel valued, respected, and heard.