Mobile Footwear Consultant/Route Sales Representative

2 weeks ago

London, Ontario, Canada Mister Safety Shoes Full time
About Mister Safety Shoes

Mister Safety Shoes is a proudly Canadian-owned and operated company that specializes in safety footwear and clothing. With a rich history dating back to 1972, we have been continuously growing our presence across Canada through our retail store locations and 'shoemobiles'. Our mission is to provide exceptional service and products to our customers, while fostering a positive and inclusive work environment for our team members.

Job Summary

We are seeking a highly motivated and customer-focused Mobile Footwear Consultant to join our team. As a Mobile Footwear Consultant, you will be responsible for driving one of our fully stocked 'Shoemobiles' to corporate customers' workplaces in a defined territory, addressing their footwear needs by providing the proper fit and recommendations for suitable footwear. If you are a self-driven, team-oriented individual with excellent communication skills and a passion for delivering exceptional customer service, we encourage you to apply.

Key Responsibilities
  • Provide exceptional customer service by ensuring customers receive the right footwear recommendations and proper fit.
  • Operate the 'Shoemobile' in a safe and efficient manner, adhering to company policies and procedures.
  • Manage inventory, including ordering and stocking new merchandise, and accurately process sales and exchanges/refunds using the company's POS system.
  • Develop and maintain strong relationships with corporate customers, staying connected and conveying suggestions for improvement.
  • Perform daily housekeeping of the Mobile, identify maintenance needs, and communicate to Management for repair.
  • Protect company assets and minimize loss by following MSS policies and procedures.
  • Keep accurate daily driving logs and perform daily circle checks of the truck.
Requirements
  • A D-license is required; any license class D and above is an asset, and MSS will assist in obtaining the license for the hired candidate.
  • A clean driving abstract is required.
  • Able to offer flexible availability, including the ability to work various hours.
  • Willingness to travel and accommodate overnight stays, demonstrating flexibility and adaptability in varying environments.
  • One year of work-related experience in customer service and/or route sales-driving is required, or the capacity to undergo extended on-the-job training.
  • Background in retail management is advantageous.
  • Ability to problem-solve and excel independently under pressure, prioritizing tasks and ensuring consistent high-quality performance.
  • Proficiency in delivering outstanding customer service, establishing a reputation for going above and beyond to meet customer needs.
  • Demonstrates strong verbal and written communication skills to effectively coordinate with customers and internal teams.
  • Proficiency in using POS systems to process cash/card/voucher transactions and manage customer information.
  • Work requires regular intensive activities, including carrying objects weighing up to 50 pounds, using ladders to safely access elevated areas, and standing/sitting for extended periods.
What We Offer
  • Competitive Wage: Unlimited earning potential through a combination of a base salary of $47,500 and 3% commission on your sales.
  • Comprehensive Benefits: We offer fully paid benefits after 90 days of employment, including access to Health Benefits and Employee Assistance Program.
  • RRSP & DPSP.
  • Work-Life Balance: We are closed on all statutory holidays, including Boxing Day, and offer 3 weeks of paid vacation.
  • Training Opportunities: All-inclusive training program designed to equip you for successful performance in your role.
  • Internal Development Opportunities: We provide ample opportunities for professional growth and development within the organization.
Why Join Mister Safety Shoes?

Mister Safety Shoes has been named a Great Place to Work for 4 years in a row and is a proud member of the 2024 Best WorkplacesTM in Canada, 2024 Best WorkplacesTM in Retail & Hospitality, and ranked #86 in Best WorkplacesTM in Canada for companies with under 1000 people. We are an equal opportunity employer and positively encourage applications from suitably qualified and eligible candidates. If required, please include accommodation requirements with your submission.

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