Administrative Assistant

3 weeks ago

Toronto, Ontario, Canada Mercer Full time

Mercer's Careers team is seeking an Administrative Assistant for our Toronto or Montreal office:

What can you expect?

As Administrative Assistant, you will support a team of consultants at all levels (Partners, Consultants, etc.), as required, by promoting smooth workflow to ensure that internal and external client needs are met.

What is in it for you?

  • A company with a strong brand and strong results to match, and are committed to making a difference in the lives of people
  • The opportunity to work with some of the smartest and most energetic people in the industry, who will nurture, challenge, and enable you
  • A culture of belonging, innovation, collaboration, internal mobility, and extraordinary career opportunities through our four businesses: Marsh, Mercer, Guy Carpenter, and Oliver Wyman, each consistently ranked the industry leader in their fields
  • Competitive pay (salary and bonus potential), full benefits package – effective starting Day 1 (Medical, dental, vision, STD/LTD, life insurance, RSP (Retirement Savings Plan) or TFSA (Tax Free Savings Account))
  • Generous paid time off for vacation, sick days, company holidays (with early dismissal), floating holidays, and time to give back to your community; flexible work culture
  • Parental Leave and Tuition Reimbursement plan per year and participation in our Employee Stock Purchase Plan
  • Employee Resource Groups which provide access to leaders, relevant volunteer, mentoring opportunities, and interactions with counterparts in industry groups and client organizations

We will count on you to:

  • Contribute to revenue management by supporting key financial processes including the preparation of Engagement Letters and Statements of Work, creation of billing codes, accurate and prompt time entry, completion of expense reports
  • Draft and process monthly client invoices
  • Prepare and format documents using Word, PowerPoint, and Excel, proofread documents for spelling and grammar and ensure all documents adhere to Mercer's global identity/document standards
  • Make travel arrangements, manage calendars, coordinate internal and external meetings, support various business initiatives, and assist with various administrative tasks as assigned

What you need to have:

  • High School Diploma
  • 2+ years of office management, administrative or assistant experience in a fast-paced environment, preferably in consulting or professional service industry
  • Financial administration experience and comfortable working with numbers
  • High degree of professionalism and composure in dealing with colleagues and clients
  • Ability to handle confidential information with integrity
  • Ability to anticipate needs and solve problems independently
  • Works collaboratively, promotes teamwork and motivates others
  • Positivity combined with a sense of urgency; managing deadlines and competing requests; self-starter
  • Highly organized and detail-oriented
  • Demonstrates strong business acumen
  • Excellent computer skills (Windows 10 and MS Office: Word, PowerPoint, Excel, and Adobe PDF creator)

What makes you stand out:

  • AA Degree or BA Degree preferred
  • Team player, motivated to learn, and contribute
  • Bilingual (French/English)

Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer's approximately 25,000 employees are based in 43 countries and the firm operates in over 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the world's leading professional services firm in the areas of risk, strategy and people, with more than 85,000 colleagues and annual revenue of over $23 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit Follow Mercer on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, Marsh McLennan will provide a reasonable accommodation to employees and prospective employees to the point of undue hardship upon request and as required in respect of the individual's particular restrictions and limitations. If you require a specific accommodation because of a disability or medical need, please contact

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.

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