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Customer Business Associate

2 months ago

Mississauga, Ontario, Canada Bayer Crop Science Full time

Customer Business Associate Job Description

We're seeking a skilled professional to activate customer-focused plans and initiatives, drive sales and profit objectives, and build relationships with key accounts.

Key Responsibilities:

  • Develop and execute short and long-term account strategies and business plans to achieve Divisional strategy and desired outcomes
  • Lead strategic partnerships with customers through category leadership, consumer and shopper insights, and marketing to drive business growth
  • Manage budgets, including trade allocation, promotional funds, and displays
  • Partner with Forecasting to analyze volume for sales and displays
  • Utilize strategic selling and negotiation skills to maximize sales growth and promotional effectiveness
  • Build customer relationships through merchant meetings to share consumption and category trends, planogram recommendations, and identify opportunities to win
  • Responsible for promotional tracking and management, including displays, flyers, and shopper marketing programs
  • Responsible for back-order mitigation, reporting, and providing a voice for the customer on operational/order flow details to effective inventory management
  • Understand and be oriented towards a balanced business of store-based retail and Omni-Channel expansion in e-Commerce and Digital solutions

Requirements:

  • BA degree or equivalent required
  • Experience working/educated in the Canadian retail industry
  • Customer Management/CPG Industry experience considered an asset
  • High ability to self-start and show leadership
  • Ability to think strategically and prioritize activities with short and long-term planning
  • Good financial acumen - managed budgets
  • Ability to identify risks and business opportunities to support business plan objectives
  • Strong computer skills, including MS Office applications, database information sources
  • Negotiation and influencing skills
  • Strong written and verbal English communication skills
  • Collaborates with accountability and an inclusion mindset; ability to hold each other accountable across teams while respecting differences and embracing inclusion
  • High learning agility; demonstrated ability to act, learn fast and evolve
  • Self-motivating and outcome focused, driving to highest impact outcomes

What We Offer:

  • Competitive compensation and rewards package
  • Collaborative, diverse and inclusive culture
  • Career development and global opportunities
  • Work-life flexibility programs such as flex hours, employee discounts, volunteer days, wellness, and other employee offerings

Bayer is committed to fostering, cultivating and preserving a culture of Inclusion and Diversity. We believe that our people are our most valuable asset and that our collective sum of individual life experiences, knowledge, innovation, self-expression, and unique capabilities represents our culture, reputation, and values.