Senior Consultant, Learning

1 month ago

Toronto, Ontario, Canada Intact Full time

Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you're bringing this purpose to life alongside a passionate community of experts.

Feel empowered to learn and grow while being valued for who you are– here, diversity is a strength. You have our commitment to support you in reaching your goals with tools, opportunities, and flexibility. It's our employee promise.

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Read on to see how you can shape the future, win as a team, and grow with us.

About the role

Are you passionate about developing others? If so, this is an opportunity for you to join the HR Corporate Learning and Development team as a Senior Learning and Development Consultant.

In this role, you will provide an exemplary learning experience that will focus on full program service delivery from initial consult and facilitation through to post session support including Contact Learning system and process administration. The role will support development for Intact's leaders and employees as well as our business development and brokerage channels. We are looking for 2 candidates that can combine their positive and enthusiastic attitude, strong attention to detail and an outstanding work ethic to contribute to our team. One role will primarily support program delivery in English. The other role will primarily support French language program delivery. This is a fitting role for a passionate Learning and Development professional, with an HR educational background.

The successful candidate will report to the Learning and Development Manager, Program Management and Learner Experience, and can be based in Toronto or Montreal; however, this position will require regular travel to other offices.

What you'll do here:

  • Facilitate virtual and in-person workshops
  • Execute tasks related to the full cycle of facilitation including Workday Learning administration
  • Consult with learner, business units and HR partners to complete needs assessment and gap analysis to provide relevant learning solutions and auxiliary post-session support
  • Create a safe and effective learning environment through actions before, during and after training
  • Continually upgrade skills and knowledge to support current learning needs and align with organizational priorities
  • Review and integrate feedback from learning data to maintain and enhance quality of learning experience
  • Update Workday Learning (program creation and management such as updates, closing unused courses, attendance, workshop change requests, etc.)
  • Ensure learners have timely access to learning materials (prerequisites, post work, course journals, etc.)
  • Provide comprehensive technical support and consulting for Workday Learning
  • Collaborate with National team to implement learning priorities to accomplish L&D objectives
  • Act as an ambassador for the Learning and Development Team while promoting Intact as a Canadian Top Employer
  • Perform other duties as required

What you bring to the table:

  • Education background in Adult Education, Human Resources, or a related discipline
  • 10+ years of leadership consulting, coaching or equivalent experience
  • For candidates located in Quebec, bilingualism in French and English is required considering the necessity to interact on a regular basis with English-speaking colleagues across the country.
  • Ability to challenge the status quo to facilitate a best-in-class learning experience
  • Commits to a continuous learning mindset that is energetic, innovative, and versatile
  • Experience in learning needs analysis to support leadership facilitation and business strategy
  • Ability to multi-task and meet multiple individual and team deadlines in a fast-paced, dynamic work environment with changing priorities
  • Discretely upholds confidentiality and manages sensitive situations with tact and urgency
  • Technical aptitude in the Microsoft Office Suite and Workday is preferred
  • Flexibility to adjust working hours and travel regularly on short notice

#LI-Hybrid

What we offer

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

  • A financial rewards program that recognizes your success
  • An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
  • An extensive flex pension and benefits package, with access to virtual healthcare
  • Flexible work arrangements
  • Possibility to purchase up to 5 extra days off per year
  • An annual wellness account that promotes an active and healthy lifestyle
  • Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
  • A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
  • Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
  • Inspiring leaders and colleagues who will lift you up and help you grow
  • A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We'll work with you to meet your needs.

Click here to review other important information about the hiring process, including background checks, internal candidates, and eligibility to work in Canada.

If you are an employee of Intact or belairdirect, please apply for this role on Contact People.

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