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Food Service Worker
2 months ago
Job Title: Food Service Worker
Company: Nova Scotia Health
Nova Scotia Health is the largest provider of health services in Nova Scotia, with some specialized services also offered to clients throughout Atlantic Canada. We're on a mission to achieve excellence in health, healing and learning through working together, which is reflected in the hospitals, health centres and community-based programs we operate across the province.
Our passionate team of professionals provides a variety of high-quality inpatient and outpatient services including academic, tertiary, and quaternary care, as well as continuing care, primary health care, public health, and mental health and addictions. Join a diverse team of innovators, collaborators and creative thinkers today.
About the Opportunity
The Food Service Worker plays a vital role in the patient and retail food service setting, working closely with the Manager / Food Service Supervisor to prepare and serve meals and supplies to patients, residents, staff, families and customers. This role requires a high level of attention to detail, excellent customer service skills, and the ability to work effectively in a fast-paced environment.
Key Responsibilities:
- Customer Service: Answer patient phone calls, enter meal selections on a computer, and visit patients in their room to enter meal selections on an electronic tablet.
- Product/Food Preparation/Assembly and Service: Assemble, portion, and serve patient and visitor meals, portion and assemble nourishments, special feedings, beverages, menu items, prepare "mix & serve" menu items, salad and sandwich preparation.
- Delivery and Collection: Delivery and distribution of selective menus and patient meals, delivery of nourishments, supplies (food and non-food), collection of soiled patient trays.
- Food Handling: Participate in receiving and storing supplies (food and non-food) using First In First Out (FIFO), receive and interpret patient diet/meal orders, confirm patient meal requirements, inventory management.
- Menu Duties: Generate and print menus, reports, tallies, and labels, printing Meditech/STAR report and comparing to CBORD/Vision reports.
- Food Safety and Sanitation: Clean and sanitize dishes, utensils, equipment, and work area, maintain basic work area safety and sanitation, safe food handling and hygiene, proper hand hygiene, food storage cleanliness/appropriate temperatures, sanitation, cross-contamination prevention, control time and temperature, etc.
About You
We're looking for a motivated and detail-oriented individual who is passionate about providing excellent customer service and ensuring the highest quality of food and service. To be successful in this role, you will need to demonstrate:
- Grade 12/GED or equivalent: Or demonstrated skills and/or relevant work experience, equivalency must be clearly stated in your cover letter and resume.
- Restaurant experience: Considered an asset.
- Customer Service Skills: Considered an asset.
- Ability to work as part of a team: To provide services and achieve departmental and/or organizational goals.
- Ability to perform duties within expected timeframes and standards of accuracy: And communicate effectively while demonstrating civility and respect.
- Competencies in other languages: An asset, French preferred.
- Frequent physical demands: Include extensive standing and walking, bending, lifting (maximum of 35-40lbs), pulling and pushing, and transferring/transporting equipment.
Hours:
- Long Assignment, Part-Full Time: 40% FTE / 30 Hours Bi-Weekly.
- Approximately 12 Months: June 2024 to June 2025.
Compensation and Incentives:
$20.02 hourly.