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Administrative Assistant

3 months ago


Thunder Bay, Ontario, Canada Home and Community Care Support Services Full time


CARE AND BE CARED FOR – THIS IS YOUR HOME

Position: Administrative Assistant

Posting Number: #081-24

Employment Status: Permanent, Full-Time

Location: North Bay

What will you do?

Reporting to the Director, Patient Services, the Administrative Assistant is responsible for providing administrative support to the Director and/or assigned Manager(s), depending on Home and Community Care Support Services North East requirements.

KEY ACCOUNTABILITIES:

  • Manages calendar of designated director and/or manager(s) by scheduling meetings and making adjustments as necessary based on changing needs and priorities;
  • Books boardrooms, office equipment, catering service as needed and organizes materials and supplies for meetings and conferences;
  • Maintains and distributes agenda and minutes of assigned meetings;
  • Records and transcribes minutes of meetings;
  • Receives, reviews, and prioritizes incoming mail, referring materials to business units for action as appropriate and following up on outstanding items;
  • Identifies and discusses non-routine items with director and/or manager(s) to discuss action required and relays instructions to appropriate area;
  • Prepares reports, correspondences, presentations and a variety of other materials as assigned;
  • Identifies contentious issues which arise, ensuring director and/or manager is informed;
  • Produces, from rough notes or instructions, a variety of materials including presentations, reports, minutes of meetings, invitations, and correspondence;
  • Gathers background information to respond to enquiries from internal and external sources including clients;
  • Makes travel and accommodation arrangements and prepares travel expense claims;
  • Receives visitors and phone calls from a variety of internal and external sources, handling routine matters on own initiative and referring others to manager or appropriate business area;
  • Establishes and maintains appropriate departmental files;
  • Liaises with other Administrative Assistants, Program Assistants, and Executive Assistants as necessary to resolve administrative problems and ensure the smooth running of the department;
  • Facilitates the orientation of new staff and ensures they have necessary supplies and equipment.

POSITION REQUIREMENTS:

  • Previous administrative experience in an office environment, preferably providing support at a management level;
  • Strong knowledge and ability to compose business correspondence, minutes of meetings and reports that are concise, accurate, and grammatically sound;
  • Ability to manage calendars by scheduling meetings and making adjustments as necessary based on changing needs and priorities;
  • Advanced keyboarding skills and proven proficiency with a variety of software programs in the Microsoft Office Suite, including Microsoft Teams, Outlook, Word and Excel;
  • Some skills and abilities with various office equipment (i.e. copiers, teleconferencing equipment) and software such as Live Meeting, Visio, videoconferencing, Adobe, DocuSign;
  • Good understanding of general office administrative processes and procedures;
  • Knowledge of manual and electronic filing systems;
  • Ability to manage time and organize work efficiently;
  • Ability to participate as an effective team member and to support departmental and organizational goals and objectives;
  • Considerable interpersonal skills are required when interacting with staff, patients, service providers, and visitors;
  • Ability to handle sensitive and confidential information in a discreet and professional manner;
  • Excellent telephone customer service skills;
  • Advanced oral and written proficiency in English is essential.
  • We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date
How to Apply

Should you be interested in applying for this exciting career opportunity, please forward your cover letter and resume by 4:30 p.m. on July 3, 2024, by visiting and applying through the organization website at : North East Careers | Home and Community Care Support Services )

Please reference job posting when applying.

For more information on Home and Community Care Support Services, please visit us at

Equity, Inclusion, Diversity and Anti-Racism Commitment

Home and Community Care Support Services is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.