Self-Checkout Associate

3 days ago


Winnipeg, Manitoba, Canada Walmart Canada Full time
Job Summary

We are seeking a highly skilled and customer-focused Self-Checkout Attendant to join our team at Walmart Canada. As a Self-Checkout Attendant, you will play a vital role in providing exceptional customer service and ensuring a positive shopping experience for our customers.

Key Responsibilities
  • Maintain a clean and organized self-service area, ensuring a safe and efficient shopping environment for customers.
  • Provide education and support to customers on the correct use of self-service options, promoting a seamless shopping experience.
  • Upsell and promote company-sponsored programs, such as credit card services and product protection initiatives.
  • Monitor customer activity and provide assistance when needed, ensuring a high level of customer satisfaction.
  • Respond to EAS alarms and complete the necessary documentation.
  • Communicate effectively with the Customer Service Manager to resolve technical issues and maintain adequate cash levels in the self-service area.
  • Return Scan & Go scanners to their designated home after use.
Requirements

To be successful in this role, you will require:

  • A strong commitment to customer service and a passion for delivering exceptional experiences.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • A high level of attention to detail and organizational skills, ensuring a clean and organized self-service area.
  • The ability to work independently and as part of a team, with a strong focus on collaboration and communication.
Preferred Qualifications

While not required, the following qualifications would be an asset:

  • Previous experience in a retail or customer service environment.
  • Knowledge of self-service technology and systems.
  • Ability to work flexible hours, including evenings and weekends.

Walmart Canada is committed to creating an inclusive and diverse work environment. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional customer service.



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