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Branch Director

2 months ago

Lethbridge, Alberta, Canada The Groupe Master Full time

Seeking a highly motivated and skilled Branch Director to lead our team in Lethbridge, AB, responsible for planning, organizing, controlling, and evaluating branch operations to ensure efficient and effective performance.

As a Branch Director, you will provide leadership, guidance, and support to staff, manage budgets, maintain administrative management, and cultivate strong relationships with clients, suppliers, and internal teams. You will be responsible for planning, organizing, directing, and evaluating branch operations to achieve organizational goals, as well as maintaining effective administrative management practices.

Key Responsibilities:
  • Plan, administer, and control budgets for contracts, equipment, inventory, supplies, etc.
  • Provide support to client services, including answering client calls and offering technical support to clients and employees.
  • Take client orders and ensure timely fulfillment.
  • Plan and participate in annual inventory activities.
  • Interview, hire, and oversee training of staff to ensure a skilled and motivated workforce.
  • Manage internal staff, providing leadership, motivation, and coaching to achieve team goals.
  • Maintain strong relationships with suppliers to ensure timely and efficient product availability.
  • Develop and implement sales strategies to achieve objectives and increase revenue.
  • Create a positive working climate that fosters sales efficiency and professional development of team members.
  • Evaluate the needs of the team and make recommendations for necessary actions.
  • Stay updated on markets, trends, and developments in the industry to stay ahead of competitors' activities.
  • Develop and maintain good business relations with internal and external stakeholders.
  • Resolve technical problems related to products in a timely and effective manner.
Requirements:
  • Excellent leadership, motivation, and coaching skills with a focus on people and results.
  • Good interpersonal relationships and ability to work as a team player.
  • Strong analytical skills and ability to support convictions with sound reasoning.
  • Excellent skills in planning, organization, and time management.
  • Ability to make decisions and work independently.
  • Strong sales abilities and persuasiveness to drive revenue growth.
  • Ability to work under pressure and meet deadlines.
  • Proactive initiative and resourcefulness to solve problems and seize opportunities.
  • Efficient and results-oriented approach to tasks and responsibilities.
  • Diplomacy and courtesy in dealing with diverse stakeholders.
Competitive Benefits:
  • Medical and dental coverage from day one, along with short and long-term disability protection
  • Contribution to a collective registered retirement savings plan upon starting your role.
  • Wellness spending account
  • An employee assistance program including psychological, financial, and legal support.
  • Access to telemedicine from the beginning of your employment.
  • Reimbursement of professional association membership fees.
  • Early vacation program.

Master is a leading private HVAC-R distributor with over 1,400 active employees, operating in more than 55 branches and 3 distribution centers from British Columbia to the Atlantic provinces, as well as 30 branches in the United States. We offer a dynamic, stimulating and fun environment with a firm belief in healthy, open communications, and a hands-on approach with all our employees.