Sales and Operations Coordinator

6 days ago

Mississauga, Ontario, Canada Triumph Group of Companies Full time
Junior Sales and Operations Coordinator

Join our team as a Junior Sales and Operations Coordinator and play a key role in supporting multiple companies within our Group.

Key Responsibilities:
  • Act as the primary contact for our company's customer base, providing exceptional customer service and support.
  • Coordinate with the Sales and Estimating team to manage day-to-day activities, assign estimates, track leads, and respond to client inquiries.
  • Maintain open lines of communication with internal and external customers, ensuring timely and effective resolution of issues.
  • Process Quote Requests in accordance with company procedures, utilizing our Quote Request processing and CRM systems.
  • Meet with existing and new customers in-person and/or remotely, utilizing Teams meeting software to facilitate communication.
  • Assist in new business development by generating leads and referrals, and collaborating with the Sales team to drive growth.
  • Maintain and develop relationships with existing clients by providing outstanding service and support, ensuring customer satisfaction and loyalty.
  • Support the Sales and Estimating teams with data entry and follow-up activities, ensuring accurate and up-to-date information.
  • Work collaboratively with the wider team to resolve problem orders and ensure timely delivery of products and services.
  • Identify and pass leads to the Sales Estimating department, utilizing existing materials and collaborating with the Marketing team to develop additional marketing materials.
  • Coordinate with clients, manufacturers, and sales teams to ensure timely responses to inquiries and resolve issues efficiently.
  • Assist with document management, billing, distribution, and other agreements, representing product lines and collaborating with other divisions within the Group.
  • Support shipping and receiving coordination, ensuring seamless logistics and delivery of products and services.
  • Collaborate with other divisions within the Group to maximize synergies and drive business growth.

We are looking for a highly motivated and organized individual to join our team as a Junior Sales and Operations Coordinator. If you are a team player with excellent communication skills and a passion for sales and operations, we encourage you to apply.

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