Assistant Manager

4 weeks ago

London, Ontario, Canada Healthy Planet Full time
Job Title: Assistant Manager

At Healthy Planet, we are seeking an experienced Assistant Manager to join our team. As an Assistant Manager, you will play a key role in assisting the senior management team with various tasks and overseeing the daily operations of the store.

Key Responsibilities:
  • Assist senior manager with employee recruitment, training, and development
  • Provide direction, guidance, and instruction to all store associates as required
  • Ensure store is maintained and consistently upheld to established standards
  • Create weekly staff schedules that adequately meet business needs
  • Create and analyze retail data via reports
  • Handle customer complaints as they arise and resolve conflict
  • Monitor and manage inventory - ordering, receiving, and distributing via 'Just In Time' system
  • Build strong relationships with customers and vendors to ensure all requirements are met
  • Prepare bank deposits; may be required to conduct the bank deposit
  • Provide backup assistance to cashiers; handling cash, making change, conducting debit/credit payments, etc.
  • Attend regular coaching/evaluations with the Store Manager to ensure the training program remains on track
Requirements:
  • Proven experience as a retail assistant manager or similar position
  • Experience in Health Food Store and/or experience as an assistant manager, nutritionist, naturopath, sports nutrition, or expert in health food industry
  • The ability to work under pressure and handle challenging situations
  • Strong knowledge of retail and/or wholesale sales principles, methods, practices, and techniques
  • Ability to supervise and train employees, including organizing, prioritizing, and scheduling work assignments
  • Excellent teamwork and employee building skills
  • Able to build and maintain lasting relationships with corporate departments, key business partners, and customers
  • Leadership and organizational skills
  • Strong interpersonal and communication skills
  • Ability to adapt in fast-paced environments
  • Motivate and energize staff on every shift
  • Have drive and a service-based mindset to make decisions in the best interest of the store
  • Understand labor, day-to-day running of the Food and Grocery as well as Health Food industry
  • Proven leadership and staff management abilities
  • Superior interpersonal skills
  • Strong verbal and written communication skills
  • Thorough understanding of and ability to execute merchandising standards
  • Efficient time management abilities
  • Effective organization and planning skills
  • Computer literacy
  • Flexibility to work evenings, days, and weekend shifts
  • Commitment to providing exceptional customer service
What We Offer:
  • Awesome work environment and company culture
  • Medical Benefits and flex spending account for Full-time employees
  • Corporate Goodlife membership
  • Employee discounts
  • Internal opportunities for growth
Life at Healthy Planet:

At Healthy Planet, we believe that our biggest strength lies in fostering a work environment where our employees feel at home and can be their true selves. We operate as a family, supporting each other to thrive both personally and professionally. Our culture is built on mutual respect, collaboration, and a shared passion for making a positive impact on the world.

Discover more about what it's like to be part of the Healthy Planet family by clicking the link below:

Learn More About Life at Healthy Planet

At Healthy Planet, we provide a fair and equal employment opportunity for all team members and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability. Healthy Planet hires and promotes individuals solely on the basis of their qualifications for the position to be filled.

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