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Information and Paging Coordinator
2 months ago
We are seeking a highly skilled and detail-oriented Information and Paging Coordinator to join our team at Pan Am Clinic. As a key member of our healthcare team, you will be responsible for providing exceptional patient services and ensuring the smooth operation of our paging system.
Key Responsibilities- Answering Phones and Routing Calls: Respond to incoming calls and use your judgment to determine the best course of action for routing calls to the appropriate personnel.
- Paging and Communication: Monitor and announce public address codes, including medical emergencies and contingency codes, and communicate with physicians and administrative personnel via the paging system.
- Receptionist Duties: Greet and direct internal and external customers, and provide general information about the clinic and its services.
- Record Keeping: Maintain accurate and up-to-date records of paging activities and other relevant information.
- Education: Minimum Grade 12 education, Manitoba standards, required.
- Experience: One year of related experience (call centre, secretarial/reception, or other related experience) or equivalent combination of training and experience.
- Skills: Superior command of English (oral and written), excellent customer service skills, and good telephone skills (including diction and telephone manner).
This is a fast-paced position that requires constant verbal communication and contact with the public and patients. The successful candidate will be able to work days, evenings, nights, and weekends in a 24/7 work environment.
