Agile Delivery Manager

3 weeks ago

Toronto, Ontario, Canada RBC - Royal Bank Full time

Job Summary

Job Description

What is the opportunity?

RBC is in the process of changing how people think about and interact with the bank on a daily basis. No longer do we want to be transactional and episodic, but instead find interesting ways to be a part of everyone's daily lives. To achieve this, RBC Ventures operate like startups to find interesting new ideas that will be in many cases, unrelated to traditional banking products.

The Agile Delivery Manager leverages agile and traditional project management frameworks and practices to lead the delivery of value-driving initiatives. This individual will work with business and technology stakeholders to mobilize roadmaps into execution; communicate risks, assumptions, highlight team and project impediments and champion a culture of continuous improvement within the delivery practice in a fast-paced environment.

What will you do?

Initiative Delivery

  • Influence without authority, work in an environment of ambiguity and apply flexible/adaptable approaches to solving problems
  • Facilitate high complexity or multiple medium complexity initiatives from initiation through release, provide oversight to ensure alignment with Agile Project Management practices including, but not limited to project kick-off, sprint, release and deployment planning
  • Accountable alongside the team for the achievement of release objectives and results that meet LOB stakeholders' needs and expectations
  • Remove impediments to delivery success through the proactive management of external dependencies, facilitation of team problem-solving, enabling delivery teams to develop new approaches to ongoing challenges
  • Manage risk governance processes, operational planning, vendor management, escalate issues through business and/or IT channels where necessary
  • Act as the liaison between Ventures and the larger RBC Enterprise on delivery and integration as needed

Team Coach

  • Champion continuous improvement mindset and culture, seek to improve team performance by promoting joint accountability of results and solving productivity issues; includes defining and tracking key team performance metrics to reinforce expected behaviors (DORA metrics, Say/Do ratio, unit test coverage, etc.)
  • Engage in and facilitate requirements, user experience and technical conversations across platforms and multiple levels of influence
  • Provide proactive coaching to individuals on the business and technology teams to help mature the agile delivery practice

Cross-Functional Communication and Reporting

  • Communicate cross functionally, ensuring transparency of progress and outcomes, report team progress and accomplishments up and across the organization
  • Drive stakeholder meetings to ensure transparency and accountability across the organization & facilitate cross functional communication by documented status updates, sprint/product demos and team retrospectives

What do you need to succeed?

Must Have's:

  • 4-5 years of experience as a Scrum Master/Delivery Manager - where agile and project management principles, practices and theory were diligently applied
  • Minimum of 5 years of experience in working within software development and/or project management and/or business (system) analysis
  • Ability to adapt quickly to changing priorities and influence others without authority
  • Outcomes-focused mindset
  • Excellent communication skills - both verbal and written, including presentation and facilitation skills
  • Skillful in Project Management and team collaboration tools, JIRA, Confluence, Figma
  • Undergraduate degree or equivalent experience
  • Certified Advanced Scrum Master/PMP Certification or equivalent

Nice-to-Have:

  • Ability to apply RBC Agile Management Framework and well documented Agile techniques (User Stories, Burndown techniques, Acceptance Test Driven Development, Continuous testing, etc.)

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • Leaders who support your development through coaching and managing opportunities
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • Flexible work/life balance options
  • Choice of computer: Windows or Mac
  • Casual dress code
  • Agile work environment

#LI-Hybrid

#LI-POST

#TechPJ
#RBCx

Job Skills

Agile Methodology, Agile Program Management, Coaching Others, Conflict Management, Decision Making, Facilitation, Group Problem Solving, Information Technology (IT) Infrastructure, Kaizen (Continuous Improvement), Large Group Presentations, Leadership, Program Management, Quality Management, Results-Oriented, Scrum (Agile)

Additional Job Details

Address:

WATERPARK PLACE, 20 BAY ST:TORONTO

City:

TORONTO

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

Technology and Operations

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

Application Deadline:

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
​​​​​​​
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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