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Customer Account Specialist II, Credit Risk Management

2 months ago

Markham, Ontario, Canada TD Bank Full time

Job Summary:

We are seeking a highly skilled Customer Account Specialist II to join our team at TD Bank. As a key member of our Credit Risk Management team, you will be responsible for negotiating payment arrangements on all credit products at various stages of delinquency, reviewing files, and taking appropriate actions based on known risk factors.

Key Responsibilities:

  • Negotiate payment arrangements with customers to mitigate credit risk
  • Review customer files to identify potential risk factors and take appropriate actions
  • Collaborate with internal stakeholders to resolve customer issues and improve customer satisfaction
  • Stay up-to-date with industry trends and regulatory requirements to ensure compliance
  • Develop and maintain strong relationships with customers to build trust and loyalty

Requirements:

  • Previous experience in credit risk management or a related field
  • Strong negotiation and communication skills
  • Ability to analyze complex data and make informed decisions
  • Excellent problem-solving skills and attention to detail
  • Ability to work in a fast-paced environment and prioritize multiple tasks

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

About TD Bank:

TD Bank is one of the world's leading financial institutions, committed to delivering legendary customer experiences and building long-term relationships with our customers. We are a diverse and inclusive organization, dedicated to making a positive impact in the communities we serve.