Credit Services Manager

1 month ago


Markham, Ontario, Canada Colas Full time
About the Role:

We are seeking a highly skilled Credit Team Lead to join our team at Miller Paving Limited, a subsidiary of Colas Canada. As a key member of our Credit Services team, you will be responsible for leading a team of Credit Service Coordinators and handling multi-division accounts.

As a Credit Team Lead, you will be responsible for coaching and performance management of your team, working in a cross-functional manner through continuous interaction with multiple departments. You will also be responsible for answering customer queries, dealing with escalations and complaints, and overseeing the team's performance.

The ideal candidate will have 3-5 years of experience leading a team in construction or manufacturing, with experience in assessing credit risk and reconciling accounts. You will also have strong analytical and problem-solving skills, as well as proficiency in Microsoft Suite and Power BI.

Key Responsibilities:
  • Lead a team of Credit Service Coordinators and handle multi-division accounts
  • Coach and performance manage team members
  • Work in a cross-functional manner with multiple departments
  • Answer customer queries and deal with escalations and complaints
  • Oversee team performance and help with problem-solving
  • Maintain credit hold lists, AR collections, and approve credit limit increases/decreases
What We Offer:

At Miller, we offer a competitive compensation package, continuous learning opportunities, and a supportive and inclusive work environment. We are committed to building greatness together and believe that diversity and inclusion are key attributes to achieving this goal.

We are an equal opportunity employer and welcome applications from all qualified candidates. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.



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