System Administrator

3 weeks ago

Richmond Hill, Ontario, Canada Healthy Planet Full time

System Administrator

We are looking for a System Administrator to maintain and administer our company's networked system of computers. The system administrator's responsibilities include troubleshooting hardware, software, and networking issues, as well as ensuring that all computing operations run with optimal performance and security.

Responsibilities

  • Install, configure, and maintain operating systems, software applications, hardware & network infrastructure, network security and other system management tools.
  • Monitor system performance and troubleshoot issues to ensure optimal performance.
  • Manage user accounts, permissions, and access rights.
  • Perform regular system backups and implement disaster recovery plans.
  • Collaborate with IT team members for new sites setups from planning to implementation phase of all supported infrastructure requirements.
  • Stay up to date with industry trends and best practices in system administration.
  • Replacing and upgrading defective or outdated EOL/EOS components when necessary.
  • Research and recommend latest trends and technologies for robust, secure, scalable, and efficient IT Infrastructure.
  • Analyze data (logs, traces) to identify problems and recommend solutions.
  • Ensure the quality of support requests by filtering out erroneous or incomplete requests to ensure that only genuine support issues are escalated.
  • Maintain concise records and prepare activity/status reports.
  • Coordinate with ISPs and Business Partners for rental equipment, contracts renewals, adjustments & technical. Maintain Hardware Assets and participate in SMDB.
  • Coordinate with Internal & External Stake holders for new Software Releases, Patching, Testing, Upgrades, Quality Assurance, UATs.
  • Maintain an in-house Test Environment as a simulation of production environment.
  • Perform other duties as assigned

Skills & Requirements:

  • Bachelor of Science in Computer Science or related field.
  • Minimum 3 to 5 years' experience as System Administrator for a Medium to Large Organization preferably in a Hybrid Infrastructure Environment (Cloud & On-Premises).
  • Data Center Experience would be beneficial & considered as advantage.
  • Experience in Microsoft Windows Server & Microsoft SQL Server Environments is mandatory. Must be capable of designing and maintaining Server Architectures & related services including Installation, Upgrade, Patching, Hardening.
  • Experience in supporting and maintaining high-volume SQL Database Infrastructure Areas like: Replication, High availability, Optimization Schema, Disaster Recovery etc.
  • Virtualization Technology Expertise such as Microsoft Hyper V, VMWare & Hypervisor.
  • Microsoft Azure Active Directory Experience is mandatory including AD design and architecture. Must be capable of Creating, maintaining & supporting Local AD & its Replication to Azure AD. Group Policies, Security Policies, User Management etc.
  • Solid knowledge of TCP/IP Network Stack and related services such as DNS, HTTPS, LDAPS, SMTP, SNMP.
  • Must have Configuration & Troubleshooting Skills around various devices & services Firewalls, Routers, Managed Devices, Switches, Gateway, NSGs, Port Management.
  • Web Server Setup & Support for both HTTPS/SFTP services preferably in Windows IIS Environment. Must be independently capable of creating, supporting & updating architecture including but not limited to Web Services, Application Pools & Hosting.
  • Thorough understanding in securing remote work infrastructures such as RDPs, SSHs, VPSs, Bastian, Access Controls, Security Services.
  • Maintain, Renew & Apply SSL Certificates on Web & Application Servers.
  • Expert in design, configuration and maintenance of Software Technologies like VPNs, Payment Gateways, Resolving Customer Disputes, Charge Backs
  • Knowledge of Payment Technologies such as Moneris, PayPal, Global Payments.
  • Experience in embedded applications for POS terminals and other EMV Solutions.
  • Preference will be given to candidates with POS Experience in a Retail Setting like Store Server Setup, POS Setup & Support, OPOS Peripheral Configurations and underlying Technologies, Communication Protocols, Network Configurations & Security, Advanced Configuration and Deployment of Various Hardware, Communication Devices & Monitoring Equipment's like CCTVs, Firewalls, Routers & Managed Switches.
  • Ability to prioritize a wide range of workloads with critical deadlines.
  • Strong planning, time-management, and organizational skills
  • Willingness to learn, teach and develop the department.
  • Ability to think critically and analytically in a faced past environment.
  • Excellent interpersonal and leadership skills
  • Creativity and the ability to think outside of the box.
  • Ability to coach individuals.

What We Offer

  • Awesome work environment and company culture
  • Medical Benefits and flex spending account for Full-time employees
  • Goodlife Corporate membership
  • Employee discounts
  • Internal opportunities for advancement

At Healthy Planet we provide a fair and equal employment opportunity for all team members and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability. Healthy Planet hires and promotes individuals solely on the basis of their qualifications for the position to be filled.

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