System Administrator

1 week ago


Richmond Hill, Ontario, Canada Healthy Planet Canada Full time
Troubleshoot technical issues in a timely manner (software, networking, occasional hardware issues, performance issues, etc) Analyze data (logs, traces) to identify problems and recommend solutionsEnsure the quality of support requests by filtering out erroneous or incomplete requests to ensure that only genuine support issues are escalated Maintain concise records and prepare activity/status reports Provide adhoc training when necessary Support and strengthen customer satisfaction, revenue and profitability of eCommerce through management of ongoing directtocustomer business Work closely with eCommerce product teams to define a compelling product, a path to market and evangelize that vision within the team and across the company Maintain fulfillment and vendor relationships necessary to provide an excellent product fulfillment experience for the company Support site search optimization, external search engine optimization ('natural') and paid search marketing Support site operations (including all site changes and hosting) to ensure eCommerce growth, profitability and customer satisfaction Assist with the installation of new hardware and software and help train employees on its use Coordinate the needs of inhouse IT experts and remote employees, vendors and contractors Develop new strategies and IT procedures to increase efficiency, enhance workflow and improve customer satisfaction
Expected Technical Skills

Must Have:
Hands on Microsoft SQL Server and.
Net Environments SQL Scripting, Data Modeling, SSIS, SSRS Solid expertise in PHP and C/AL Development Strong understanding of OMNI Environment on at least one specialized platform Mobile App Development Understanding of Digital Marketing and Social Media Integration Strong understanding of Point of Sale System in a Retail Environment Extensive QA Experience Understand existing source code, reutilize and provide further enhancement Microsoft Dynamics NAV POS Development in a Retail Environment
Good to Have:
  • Magneto Development Experience
  • Extensions & Front-End
LS Nav, LS Retail, LS OMNI Working knowledge of analytics implementation (Google Analytics etc) Application Server-

Side Development:
PHP, , ASP Classic, WCF, Web Service, MVC, Web API, Visual Basic, COM/COM+ Application Client-

Side Development:
JavaScript Frameworks, Bootstrap, HTML, CSS Strong Report Designing Skills using SSRS & Crystal ReportMust have 35 years of experience of ERP & ecommerce systems preferably in a retail environment
What You Bring: Strong planning, timemanagement and organizational skills Willingness to learn, teach and develop the department Ability to think critically and analytically in a faced past environment Excellent interpersonal and leadership skills Creativity and the ability to think outside of the box Ability to coach individuals Knowledge in EMV and contactless technologiesExperience in RS232 and USB communication issue troubleshooting Experience in TCP/IP, TLS and SSL communications, understanding and troubleshooting
What We Offer Awesome work environment and company culture Medical Benefits and flex spending account for Fulltime employees Goodlife Corporate membership Employee discounts Internal opportunities for advancement
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