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Loss Prevention Specialist
2 months ago
A key hourly associate position within Amazon Operations, responsible for overseeing security services and asset protection in a designated building.
DescriptionThe Loss Prevention Specialist leads the effort to efficiently and effectively protect lives, buildings, equipment, inventory, data, and intellectual property in a designated building. This role reports to the Loss Prevention responsible for their facility and supports the Operational team and cross-functional teams throughout the organization.
Key Responsibilities- Conduct investigations of Theft, Fraud, and Workplace Violence/Critical Incidents, and deliver results.
- Prepare prompt and complete reports relative to Workplace Violence, Theft, Fraud, Critical Incidents, and Process Improvement.
- Develop and implement policy guidance, education, and mitigation strategies to meet business demands.
- Serve as department's liaison and security/crisis management subject matter expert for site leadership.
- Analyze data, conduct audits, and identify trends to create actionable plans to mitigate risk.
- Maintain confidentiality in matters involving security and/or personnel issues in the workplace.
- Effectively partner with internal customers to evaluate current and future security services, processes, and initiatives.
- Develop strategies for alarm reduction and conduct system diagnostics for problematic devices.
- Communicate effectively with a broad customer base, both verbally and in writing.
- Train and orient new associates in LP culture.
- Develop projects to continuously improve physical security, processes, standards, training, and policies.
- Ensure internal controls per Sarbanes Oxley (SOX) requirements related to data center access controls, inventory control, and record keeping.
- Promote and execute security best practices.
- Audit physical security infrastructure and ensure functionality of all systems.
- Work weekends and/or overnight shifts as necessary.
- Work in an industrial environment that requires walking up to 5 miles a day and ability to lift up to 20 lbs.
- High school or equivalent diploma.
- 1+ years of experience in security service, asset protection, audit, investigations, law enforcement, military, risk management, inventory control, quality assurance, or bachelor's degree in a related field.
- Experience with MS Office Professional Suite, including Excel.
- Workplace Violence and/or Business Continuity experience.
- Analytical experience in performance-based, action-oriented setting.
- Demonstrated ability to work independently with off-site supervision.
- Demonstrated ability to engage with others at all levels.
- Strong oral and written communication skills.
- Comfortable working in a fast-paced and multi-tasking environment.
- 1+ year of leadership or management experience.
- Professional credentials in Loss Prevention, such as Wicklander and Zulawski certification.
- Experience with warehouse or distribution center services.
- Experience conducting internal or external interviews.
- Familiarity with Lean Six Sigma concepts and certification.
- Strong familiarity with databases, such as SQL, MYSQL, Access, and Exception-Based Reporting.
- Awareness and implementation of best practices related to physical security systems, investigation techniques, and distribution center loss mitigation techniques.
Amazon is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status.
