Barista Team Lead
3 weeks ago
Job Summary
We are seeking a highly skilled and experienced Retail Operations Supervisor to join our team at Compass Canada. As a key member of our retail operations team, you will be responsible for overseeing the day-to-day operations of our retail locations, ensuring exceptional customer service, and driving sales growth.
Key Responsibilities
- Oversee the management of retail operations, including staff supervision, inventory management, and cash handling.
- Develop and implement strategies to improve customer satisfaction and drive sales growth.
- Train and develop a team of retail associates to provide exceptional customer service and meet sales targets.
- Perform administrative duties, including data entry, reporting, and inventory management.
- Ensure compliance with Compass Canada's quality assurance and health and safety programs.
Requirements
- Minimum 2 years of retail operations experience, preferably in a supervisory role.
- Proven track record of driving sales growth and improving customer satisfaction.
- Excellent leadership and communication skills, with the ability to motivate and develop a team.
- Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
- Ability to work in a fast-paced environment and adapt to changing priorities.
What We Offer
- A competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
- Recognition and rewards for outstanding performance.
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