Team Lead
2 months ago
About Crestline Coach Ltd.
Crestline Coach Ltd. is a leading manufacturer of ambulances in North America, committed to delivering high-quality products and exceptional customer service.
Job Summary:
We are seeking a highly motivated and experienced Team Lead to join our Customer Care Department. As a Team Lead, you will be responsible for leading a team of production employees in the performance of their day-to-day activities, ensuring maximum production output while maintaining the highest level of quality and employee morale.
Key Responsibilities:
- Lead team members in the performance of their day-to-day activities, providing clear expectations and holding them accountable while providing continual feedback.
- Lead process improvement activities by coordinating cross-functional teams comprised of production, materials, maintenance, quality, and engineering.
- Monitor and address output and productivity issues within assigned departments, inclusive of meeting production targets, cycle time, and product and process quality standards.
- Take responsibility for ensuring the maximum production output while maintaining the highest level of quality and employee morale.
- Plan for all pre- and post-Kaizen activities in your area, with help from the Lean Team, to make every Kaizen event in the area successful.
- Take ownership of all processes and products so that they meet all quality standards, and that nothing goes out to an internal customer that is deficient in quality.
- Work with the Safety and Quality Manager to ensure the safety of employees and the maintenance of equipment.
- Comply with all federal and provincial safety standards, guidelines, and policies by driving workforce initiatives such as our health and safety system towards a Mission Zero incident safety culture.
- Support team members by proactively addressing issues that are affecting quality, delivery, and productivity in the area through daily morning meetings, and also through proactive and personal interactions with other departments and superiors to ensure that all barriers are removed.
Requirements:
- Values align with Crestline culture: integrity, trust, excellence, and innovation.
- Strong visionary leadership skills.
- A higher than average sense of urgency for execution.
- Very high focus on results.
- Ability to lead, coach, mentor, and motivate a group of skilled and semi-skilled production employees in a quality-focused, results-oriented environment.
- Ability to lead a production function through a well-planned, project-driven organization, with the goal of delivering the company's long and short-term objectives.
- Strong organizational and planning skills.
- Excellent analytical and problem-solving skills.
- Ability to critically think.
- Ability to prioritize tasks in a constantly changing environment.
- Strong communication skills, both verbal and written.
- Demonstrated data and results-driven approach towards work.
- Keen attention to detail.
- High-quality focus.
- Ability to work independently.
- A team player with a competitive, can-do, and winning attitude.
What We Offer:
- Job stability.
- Coverall and boot allowance.
- Prescription safety glasses program.
- Social Committee events: breakfasts, lunches, monthly birthday treats, and more.
- Free electrified parking.
- Free 24/7 access for you and your family to an online doctor.
- Group benefits plan (health, dental, AD&D, life insurance, and disability).
- Monthly employee newsletters.
- Open door policy to encourage employee questions or concerns.
- RRSP and eligible for pension after one year of employment.
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