Business System Analyst

2 weeks ago

Toronto ON Yonge St, Canada Cognizant Full time
Business Systems Analyst

Cognizant is a global community that sets us apart—an upbeat, collaborative and inclusive workplace where everyone can thrive. With projects at the forefront of innovation, you can build a varied, rewarding career and draw encouragement from dedicated colleagues and leaders.

Role Overview

We are seeking a skilled Business Systems Analyst with a strong background in the banking sector to join our dynamic team. In this role, you will act as a vital link between our IT department and business stakeholders, ensuring the seamless exchange of information and the alignment of technology solutions with business objectives.

  • Collaborate with other teams to identify and define business requirements and objectives.
  • Conduct comprehensive analysis of banking systems and processes to identify potential gaps and areas for improvement.
  • Develop and maintain detailed documentation, including business requirements, process flows, and user stories.
  • Work closely with IT teams to ensure the successful implementation and integration of new systems and enhancements.
  • Conduct user acceptance testing and provide feedback on system functionality and usability.
  • Monitor and analyze key performance indicators to identify trends and make data-driven recommendations for process optimization.
  • Deliver training and support to end-users on new systems and processes.
Requirements
  • Bachelor's degree or equivalent experience in Business, Finance, or a related field.
  • Minimum 5+ years of experience as a Business Systems Analyst in the banking industry.
  • Minimum 5+ years of experience of banking operations and processes.
  • Proficiency in Data Analytics / Power BI / SQL.
  • Excellent analytical and problem-solving skills.
  • Good communication and interpersonal skills.
  • Ability to manage multiple projects and meet deadlines.
  • Attention to detail and strong organizational skills.
Working Arrangements

We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role's business requirements, this is a hybrid position requiring 2-3 days a week in a client or Cognizant office. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.

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