Operations Coordinator

2 days ago


Montreal Quebec, Québec, Canada Capital Express Full time

Coordonnateur(trice) des opérations

Salaire : 60 000 $ / année + 5 000 en bonis de performance

Vacances : 3 semaines par année

Présence : 4 jours présentiel / 1 jour distanciel (les vendredis)

Addresse : 4950 Chemin Queen Mary, Montréal Québec Canada (Métro Snowdon)

Qui nous sommes :

Capital Express, un prêteur hypothécaire privé structuré reconnue dans tout le marché hypothécaire Québécois, recherche un(e) Coordonnateur(trice) des opérations expérimenté(e) et dynamique. Ce poste requiert une personne polyvalente qui fournira un soutien essentiel en matière d'administration, de tenue de livres et de gestion de la relation avec nos partenaires. Le candidat(e) idéal possède une solide expérience en support administratif ainsi qu'une mentalité proactive et entrepreneuriale.

Responsabilités :

  1. Assistance administrative en souscription :
  2. Gestion des documents :
  3. Veiller à la réception rapide de tous les documents requis de la part des clients, courtiers et autres partenaires.
  4. Communiquer avec toutes les parties concernées pour les informer des exigences en attente et des prochaines étapes.
  5. Gestion de portefeuille clients :
  6. Préparation des remboursements de prêts :
  7. Préparer la documentation pour les remboursements de prêts.
  8. Suivre et compléter les étapes de la procédure opérationnelle standard pour garantir la conformité.
  9. Communiquer avec les emprunteurs pour résoudre les problèmes de retard et de paiement.
  10. Tenue de livres :
  11. Gestion des données financières :
  12. Effectuer une saisie de données précise pour toutes les transactions financières.
  13. Assurer le suivi des comptes à payer et à recevoir, en garantissant la ponctualité des paiements et des encaissements.
  14. Aider à la réconciliation des registres financiers et à la préparation de rapports selon les besoins.
  15. Gestion des relations avec les bannières :
  16. Coordination des événements :
  17. Maintenir une communication régulière avec toutes les bannières hypothécaires pour recueillir leurs calendriers d'événements à venir et ajuster les outils internes en conséquence.
  18. Recevoir et mettre à jour la liste des courtiers de chaque bannière et veiller à ce qu'elle soit reflétée dans nos dossiers internes.
  19. Organiser les événements en veillant à ce que l'équipe soit informée, que le matériel de présentation soit prêt et que la liste de vérification soit effectuée.
  20. Soutien général :
  21. Gestion des communications entrantes et organisation des documents :
  22. Gérer les appels entrants, y compris les tâches régulières et la prise en charge des demandes commerciales.
  23. Maintenir un espace de stockage en ligne organisé pour la documentation, garantissant un accès et une récupération faciles pour l'équipe.

Compétences et qualifications :

  • Compétences clés :
  • Approche hautement organisée et structurée dans l'exécution des tâches.
  • Mentalité entrepreneuriale avec de solides capacités de résolution de problèmes.
  • Capacité à gérer plusieurs tâches simultanément et à établir des priorités efficacement en fonction des échéances.
  • Excellentes compétences en coordination et en communication.
  • Maîtrise de la Suite Microsoft Office (word, excel, pptx) et des systèmes ERP.
  • Sens aigu du détail.
  • Maîtrise avancée du français (oral et écrit).

  • Expérience :
  • Plus de 7 ans dans des rôles administratifs, offrant un soutien de haut niveau dans un environnement évoluant rapidement.
  • Plus de 5 ans d'expérience dans des domaines liés à la comptabilité, l'immobilier, le droit ou la finance.
  • Expérience avérée dans la coordination de projets multiples et la gestion de relations avec des clients.



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