IT Support technician

4 weeks ago

Varennes Quebec GX, Lajemmerais, Canada Le Groupe JLD-Laguë Full time

JLD-Laguë Group, authorized John Deere dealerships, is recognized as a leader in sales and service of new and used equipment. The opportunity to work in a pleasant, motivating and challenging environment We have been in business for over 60 years, thanks to our 430 motivated and competent employees throughout our 18 locations. The company has experienced a strong increase in business, particularly in the last 5 years.



YOU LOVE TO:

  • Perform administration and system configuration of our various servers and tools;
  • Actively participate in the deployment of the company's IT projects in collaboration with our IT team;
  • Implement solutions to ensure the company's cybersecurity and data confidentiality;
  • Diagnose and resolve more complex network, software and hardware issues;
  • Document internal processes and internal knowledge base (KB) articles;
  • Provide support to company technicians during advanced problems (workstation, networks, applications, phone system, wireless equipment, printers, cell phones, etc.);
  • Provide in-person support to users during branch visits, answering their questions and solving their problems.


YOU HAVE:

  • DEP or AEC in IT support;
  • 2 years' experience in IT;
  • Knowledge of the Office 365 suite and Windows 10 and 11 operating systems;
  • Knowledge of iPhone mobile devices;
  • Fluent in written and spoken French and English;
  • Autonomous, curious and proactive.


WE OFFER YOU :

  • Group insurance after 3 months of seniority;
  • An RRSP with employer participation after 3 months of seniority;
  • Laptop and cell phone provided;
  • An emergency standby bonus;
  • Work clothes provided by the employer;
  • Corporate discounts for our employees and your family.


Come join a young and dynamic team in which it is possible for you to grow, career-wise, throughout our 18 stores in Quebec or in Ontario

Welcome to our JLD-Laguë family



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