Technical / Customer Care

10 hours ago


Langley British Columbia, Greater Vancouver, Canada Aqua Spa & Pool Supply Full time

Aqua Spa & Pool Supply has been serving the Canadian pool and spa industry for more than 25 years. As a wholesale distributor, we support retailers and service technicians from coast to coast out of our main branch in Langley, British Columbia, and satellite branch in Calgary, Alberta.

With huge in-stock inventory, we pride ourselves on being a one-stop shop for all your pool, hot tub, and backyard leisure needs. We are committed to providing you with quality and innovative products and exceptional service that includes in-house technical support and a same-day shipping guarantee.


Essential Qualifications:

  • 5+ years experience in a Technical Service type role
  • Ability to work independently and in a team environment to achieve results
  • High level of self-motivation
  • Experience in working with a warehouse management system (ERP)
  • Strong organizational skills
  • Personable with good interpersonal and communication skills
  • Proficient in MS Office (Excel, Word, Outlook etc.)
  • Ability to multi-task in a fast-paced result orientated environment
  • Proven analytical and problem-solving skills
  • Ability to meet strict timelines
  • Strong communication skills both verbal and written
  • Some lifting will be required (up to 50lbs) when picking orders for walk in customers


Responsibilities:

  • Assist walk-in customers with questions about products, applications and pricing.
  • Process sales, including entering orders, pulling product out of inventory, and scheduling delivery or helping customers load orders.
  • Help maintain facility, including stocking levels, cleanliness and organization of the branch and yard.
  • Establish and maintain exceptional customer relationships
  • Answer telephone calls and communicate with customers via email and in person
  • Enter orders received via email, fax or telephone into our ERP system accurately and efficiently
  • Manage back orders and ensure timely shipping upon arrival
  • General administrative duties as required
  • Work to obtain a general knowledge of the products that we sell in the pool, hot tub and leisure industry
  • Contribute to a healthy working atmosphere where teamwork, communication, and a strong focus on Aqua Spa & Pool Supply culture and values are expected
  • Perform other duties as required

We offer a competitive wage and benefits package for the right candidate. If you think you are the right fit for this position, please respond to this posting with your resume and cover letter. We would like to thank all applicants for their interest; however only candidates selected for an interview will be contacted.


Job Type: Full-time, Permanent


Benefits:

  • Casual dress
  • Company events
  • Dental care
  • Extended health care
  • On-site parking
  • RRSP match
  • Vision care


Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • No weekends


Experience:

  • hot tub technical service: 3 years industry experience (required)


Work Location: On-site




  • Langley, British Columbia, Greater Vancouver, Canada Hays Full time

    HAYS Manufacturing has partnered with an amazing equipment manufacturing company, to provide support to their Customer Service team.Are you passionate about providing top-notch technical support and troubleshooting? In this role, you will be responsible for supporting the installation and servicing of equipment, ensuring our customers receive the best...


  • Delta, British Columbia, Greater Vancouver, Canada Cain & Associates Full time

    The Project Technical Specialist will support sales of distribution and control equipment to customers in the BC market by leveraging technical expertise to design distribution and control assemblies for electrical infrastructure. Key responsibilities include interpreting specifications and electrical drawings, preparing quotations, and providing technical...

  • Technical Analyst

    10 hours ago


    Delta, British Columbia, Greater Vancouver, Canada PeopleToGo Full time

    Job Title: Technical Analyst Type: 3-month Contract Location: 4431 80 St, Delta, BC V4K 3N3Start Date: ASAPDays/Hours: Monday to Friday/ 8:30 AM to 4:30 PMRate: $25 to $27/hr T4 OR $30/hr Inc.Hours/Week: 37.5Position SummaryAs our client’s Technical Analyst, you will provide technical support to all company IT systems, networks, security systems, and...


  • Richmond, British Columbia, Greater Vancouver, Canada Dynamix Agitators Inc. Full time

    Job description: Technical Sales EngineerAt Dynamix Agitators Inc, we specialize in engineering and manufacturing agitators and mixers for industrial process markets worldwide.Members of our sales team are innovative problem solvers who use their expertise to improve our clients’ process solutions. We are looking for a technical sales professional who can...


  • Langley, British Columbia, Greater Vancouver, Canada KLONDIKE Lubricants Corporation Full time

    COMPANY OVERVIEWFor over 35 years, KLONDIKE Lubricants Corporation has been challenging the status quo and become the leading independent lubricant brand in Canada. With KLONDIKE’s main concentration being across Canada and the Western U.S., it serves over 1,400 distributor locations with a complete offering of 650 SKUs across 10 product families ranging...


  • Port Moody, British Columbia, Greater Vancouver, Canada Bloom Recruitment Inc Full time

    Bloom Recruitment is in search of an experience Customer Service Representative to join our client's remote team as soon as possible.Our client is a dynamic and expanding Managed Service Provider with a decade-long history of excellence. Serving a diverse clientele across Canada, they specializes in comprehensive IT solutions tailored to meet the needs...

  • Process Engineer

    10 hours ago


    Langley, British Columbia, Greater Vancouver, Canada Fuze HR Solutions Full time

    We are a highly successful, established organization generating hundreds of millions in revenue with over 700 employees and are looking to hire a Molded Fiber Engineer/Specialist for our location in Langley!In this role, you will control process parameters and changes, develop and refine processes, maintain product quality, provide production support, manage...

  • Aerospace Machinist

    4 weeks ago


    Langley, British Columbia, Greater Vancouver, Canada Saxon Aerospace Full time

    Position Summary The Aviation Machinist utilizes a broad range of machining equipment and technical expertise to repair precision aerospace components to exacting standards from a wide variety of material. This position is located in Langley, BC. MAJOR DUTIES AND RESPONSIBILITIES: A demonstrated ability/proficiency and knowledge of the following:Machine...

  • Shop Supervisor

    1 month ago


    Langley, British Columbia, Greater Vancouver, Canada Hino Central Full time

    In 1996, Hino Central first set up shop in a small shared space. Today, we run a group of state-of-the-art locations in Edmonton, Calgary and Langley. We’ve been nationally recognized as an industry leader, and we’re a proud division of Eledone Management, part of The Driving Force Group of Companies. At Hino Central, you can count on our decades of...

  • Sales Consultant

    3 weeks ago


    Langley, British Columbia, Greater Vancouver, Canada Driving Force Vehicle Rentals, Sales and Leasing Full time

    In 1996, Hino Central first set up shop in a small shared space. Today, we run a group of state-of-the-art locations in Edmonton, Calgary and Langley. We’ve been nationally recognized as an industry leader, and we’re a proud division of Eledone Management, part of The Driving Force Group of Companies. At Hino Central, you can count on our decades of...


  • Burnaby, British Columbia, Greater Vancouver, Canada Altea Healthcare Full time

    Be a part of ALTEA Healthcare's growth, where we're reshaping the landscape of outpatient care and creating a space where innovation fosters better patient experiences and optimal health outcomes. Our mission is to bring hospital-quality technology, skilled clinicians, and value-based care management into the post-acute world. We offer an innovative...


  • Burnaby, British Columbia, Greater Vancouver, Canada Altea Healthcare Full time

    Be a part of ALTEA Healthcare's growth, where we're reshaping the landscape of outpatient care and creating a space where innovation fosters better patient experiences and optimal health outcomes. Our mission is to bring hospital-quality technology, skilled clinicians, and value-based care management into the post-acute world. We offer an innovative...


  • Delta, British Columbia, Greater Vancouver, Canada Arbutus Search Group Full time

    MANAGER OF DRIVE SYSTEMS AND POWERFull Time, PermanentDelta, BCTHE OPPORTUNITY:We are seeking a Manager of Drive Systems and Power to join the team of one of North America’s premier Automation and Control Systems Integrators.This role reports to the President, upholding the organization’s reputation through transparent interactions and policy compliance....


  • Langley, British Columbia, Greater Vancouver, Canada Donald's Fine Foods Part time

    Donald’s Fine Foods is a Canadian family-owned and operated business that was established in 1993. From our humble beginnings with two full-time employees and one part-time driver, we have grown to operate three corporate sites and one customer-owned site with an employee base exceeding over nine hundred team members across western Canada. We are also...

  • Registered Nurse

    4 days ago


    Burnaby, British Columbia, B5B, Greater Vancouver, Canada Fraser Health Authority Full time

    SalaryThe salary range for this position is CAD $41.42 - $59.52 / hour Job SummaryWe are currently looking to fill a Full-Time opportunity for a Registered Nurse - Ambulatory Day Care at Burnaby Hospital located in Burnaby, B.C. The Burnaby Hospital redevelopment project is a multi-phase project that will transform the hospital into a modernized medical and...

  • Registered Nurse

    4 days ago


    Delta, British Columbia, J4E, Greater Vancouver, Canada Fraser Health Authority Full time

    SalaryThe salary range for this position is CAD $41.42 - $59.52 / hour Job SummaryDo you have a passion for nursing? We have the position for you! We are seeking a motivated registered nurse with a real passion for delivering compassionate patient care to join our Ambulatory Care, Endoscopy Program. Fraser Health is the heart of health care for nearly two...

  • Nurse Practitioner

    4 days ago


    New Westminster, British Columbia, K3L, Greater Vancouver, Canada Fraser Health Authority Full time

    SalaryThe salary range for this position is CAD $59.56 - $85.62 / hour Job SummaryBring your clinical expertise and passion for providing quality, compassionate care to a challenging and rewarding role as a Nurse Practitioner. In this primary care position, you will be part of the primary health care team in the New Westminster Primary Care Clinic. Working...


  • Langley, British Columbia, V1M, Greater Vancouver, Canada Fraser Health Full time

    Salary range: The salary range for this position is CAD $41.42 - $59.52 / hour Why Fraser Health?: Fraser Health is the second largest health system in Canada with over 45,000 staff, medical staff and volunteers, and is the largest of five regional health authorities in British Columbia, providing hospital and community-based health services to nearly 2...


  • Burnaby, British Columbia, Greater Vancouver, Canada Altea Healthcare Full time

    The Lead Full Stack .NET Core developer will play a key role on the core development team that is working on building our next generation suite of products. As a member of our core development team, this person will contribute significantly to designing and implementing various product features. In addition to bringing their experience building using the...


  • Burnaby, British Columbia, Greater Vancouver, Canada Altea Healthcare Full time

    The Senior Full Stack .NET Core developer will play a key role on the core development team that is working on building our next generation suite of products. As a member of our core development team, this person will contribute significantly to designing and implementing various product features. In addition to bringing their experience building using the...