Senior Project Analyst

2 weeks ago


Calgary Alberta, Calgary region, Canada KTek Resourcing Full time

Required Skills and Qualifications:

  • 7+ years of project management
  • PMP certified is an asset
  • Have done ServiceNow implementation
  • Review upcoming business change requests with multiple businesses.
  • Document details of IT changes that will be occurring for the product.
  • Coordinate and resolve gaps in information and prioritize the execution of changes along with the Business.
  • Organize changes in sprints with the implementing teams.
  • Proactive Communication of timelines of changes and upcoming releases.
  • Manage the timely delivery of work with multiple teams.
  • Identify and escalate Risk/delays proactively.
  • Make sure all agreed documentation and sign offs are captured as per internal IT process.
  • Coordinate Release management, test management, and change management in client environment
  • Manage Upgrade (Test / validation) of the application to next version of Service Now
  • Provide daily operational support
  • Experience managing medium to large sized projects in Agile or Hybrid way.
  • Working experience in a large multinational, geographically diverse environment.
  • Experience with Service Now based application development.
  • Excellent communication skills, both written and verbal.
  • Ability to establish and maintain strong relationships.
  • Problem solving and root cause identification skills.
  • Must be a team player and able to work collaboratively.


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