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Specialist, Client Development

2 months ago

Montreal Quebec, Québec, Canada CALIBRATE Full time

The Role:

The Specialist, Client Development (Montréal), is a key member of the firm’s national Client & Business Development Team. Reporting (interim) to the Chief Business Planning & Performance Officer, and working with the Local Managing Partner, and other partners and leadership team members in the Montréal office, this individual will act as a strategic advisor and resource to help identify and pursue opportunities for revenue generation and brand awareness in the Quebec market.


We’re looking for a candidate who has a strong knowledge of the Montréal business and legal community and its major industries and can execute the sales strategy while also managing the planning and logistics of targeted communications and thought leadership initiatives and client experience initiatives, drawing on the resources of the national Client & Business Development team where appropriate. This individual will be a key player in the growth of the firm’s newest office.


Essential Functions:

  • Support Montréal lawyers and practice teams with their business development planning and execution, including identification and pursuit of opportunities in the Quebec market.
  • Articulate and optimize the ways in which we sell our Quebec capabilities nationally to existing and prospective clients, including facilitating Montreal lawyers’ integration in the Firm’s Industry Teams, Key Client Teams and national Practice Groups.
  • Working with the Proposals & Pursuits team nationally, assist with (and where appropriate, lead) the development, writing and editing of proposals, positioning decks and other marketing materials.
  • Identify and execute opportunities to build brand awareness and client loyalty in the local market, including relevant client seminars and social events, association memberships, industry sponsorships, and speaking, publishing or media opportunities.
  • Develop an understanding of the Montréal lawyers’ U.S. and international referral relationships and, working with Client & Business Development colleagues, ensure we are sharing information, coordinating outreach and maximizing these relationships.
  • Help ensure client contact and activity information is tracked and maintained in the firm CRM system (InterAction).
  • Support the Montréal Office Managing Partner and leadership team with other initiatives designed to drive and support collaboration within the firm, client engagement, growth, recruitment and retention.


Qualifications:

  • Bachelor’s Degree or higher, in Business, Communications, PR or related field
  • 5+ years’ experience in business, marketing, or sales in a professional services environment (law firm experience strong asset).
  • A strong understanding of the business environment in Montréal and surrounding areas.
  • Fluently bilingual with oral and written mastery of the French language.
  • Strong communications and analytical skills; able to work independently and as a team.
  • Must display the highest level of client service and diplomacy.
  • Ability to manage competing and changing priorities and effectively deliver quality work under tight deadlines.
  • Excellent computer skills, including proficiency in using Microsoft Word, Outlook, Excel, and PowerPoint.
  • Ability to master new applications and software, such as CRM and project management software, is important.
  • Embodies the firm values of creativity, collegiality and influence, with a passion for marketing professional services.