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Underwriter - Western Canada

3 months ago

Canada, CA Sagen Full time

Reporting to the Manager, Underwriting, the successful candidate will work in a fast-paced environment with their primary responsibility to provide quality credit decisions on residential mortgage default insurance applications.

Responsibilities

  • Underwrite and decision applications for residential mortgage insurance according to Sagen guidelines and policies, including the comprehensive review of appraisals.
  • Deliver a best-in-class customer service by actively handling internal and external customer service inquiries raised by our customers and / or field staff.
  • Develop strong customer relationships with key lender accounts and promote the company’s products.
  • Effectively partner with Sagen’s sales team to provide underwriting and credit expertise to our customers, and sales staff.
  • Proactively manage tasks within predetermined service level agreements and in accordance with operational risk controls.
  • Keep up to date on applicable legislation and the company’s policies, products, and procedures.

Skills and Qualifications

  • Previous residential mortgage experience and working knowledge of real estate is an asset.
  • In-depth knowledge of credit risk analysis, residential underwriting practices, and mortgage lending products.
  • Strong analytical skills and independent decision-making capabilities, including demonstrated ability to apply problem-solving and risk mitigation skills.
  • Ability to thrive in a constantly changing environment and to perform well in a high volume, high intensity environment.
  • Excellent inter-personal and communication skills (verbal and written).
  • Strong customer service orientation and negotiating skills.
  • Capability to work effectively independent and in a team setting to accomplish goals and complete tasks.
  • Knowledge of the Alberta market is an asset.
  • Ability to work shifts within extended hours of operation: 8:00am to 9:00pm EST.
  • University or college degree is preferred.

At Sagen, we offer:

  • Annual Performance Bonus Plan
  • Medical, Dental, Prescription Drug, and EFAP Benefits
  • Company funded Pension Plan
  • Company matching RRSP, TFSA and/or Non-registered Savings Plan
  • Competitive vacation policy
  • Life Insurance and Accidental Death & Dismemberment
  • Short Term and Long-Term Disability programs
  • Reimbursement programs for special occasions, health and wellness, mortgage insurance and tuition
  • Work from Anywhere Days

S agen is committed to creating a diverse and inclusive workforce. We welcome, respect and value people from all backgrounds and abilities and create a sense of belonging that inspires our employees to be their authentic self.

We encourage applications from people with disabilities and will provide accommodations upon request throughout the selection and hiring process to meet individual needs.

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