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Technical Manager – Rental Division

3 months ago

Airdrie Alberta PB, Calgary region, Canada Wiseworth Canada Industries Full time

Wiseworth Canada has expanded its family of companies to include AGL On-Site solutions, and HireAirTM Rental Division.

The primary function of the Technical Manager is to serve as the key responsible manager for the HireAirTM rental equipment and all related processes and procedures to develop, grow, and maintain a sophisticated, industrial rental fleet that reflects the company’s commitment to excellence.

As a key member of our specialized team, you'll be responsible for a range of critical tasks. You'll excel in starting and commissioning new systems, diagnosing, and repairing compressed air and drying systems, and utilizing your expertise in electronics, direct digital control, airflow, mechanical compression, refrigeration theory, as well as control and mechanical techniques across diverse commercial settings. Moreover, you'll showcase your skills in retrofitting and repairing centrifugal compressed air systems, utilizing your knowledge of air compression theory, pipe fitting, and mechanical layouts.

Under the general supervision of the HireAirTM Rental General Manager, the Technical Manager ensures the development and delivery of the rental fleet and the technical staff. Responsible for building and maintaining strong customer relationships while collaborating with other internal departments (Sales, Service, Accounting, Logistics, etc.).

As our Technical Manager, you are responsible for responding to the daily needs of our customers, pro-actively organizing and scheduling work to support the continuous uptime and efficiency of our rental fleet, driving increased rental revenue, and delivering impeccable customer service.

We are seeking a motivated and organized individual to join our team. Interested candidates must possess a strong technical aptitude, a positive team-focused attitude, professional customer service and communication skills, and the ability to work independently while providing consistent high-quality detailed work. If you're a friendly, customer service-oriented person, who enjoys solving problems, and is willing to go the extra mile to ensure customer satisfaction, we'd love to speak to you about this rewarding career opportunity.

Compensation:

  • Remuneration package includes a competitive base salary + performance bonuses.
  • Paid time off for vacation and sick days.
  • Extended medical, dental, and vision coverage.
  • Life and disability insurance.
  • Employee assistance program.
  • Educational assistance program for courses related to your employment.
  • Company matching pension plan.
  • $1,000 flex/wellness plan.

Why Choose AGL On-Site Solutions:

Our sister company Wiseworth Canada Industries Ltd. is the largest air compressor sales and service provider in Western Canada and a thriving master distributor for Ingersoll Rand compressed air products, parts, and services. Ingersoll Rand is recognized worldwide as the brand standard for compressed air products and innovation. This long-standing partnership has positioned Wiseworth Canada as the supplier of choice within the industry and supports our HireAirTM rental division growth strategy.

We attract the best and brightest employees by sustaining a culture of respect, integrity, and genuine teamwork; along with a positive workplace environment that is enthusiastic, innovative, and accountable.

As an AGL On-Site Solutions employee you will enjoy:

  • Employment stability.
  • Positive work-life balance.
  • Opportunities for career growth and advancement.
  • Competitive compensation package that is worthy of your experience.
  • Ongoing training and development.
  • Engaged leadership that is focused on continuous improvement.
  • Company-wide commitment to workplace safety.

Key Responsibilities:

  • A key responsibility of the Technical Manager is developing, leading, and guiding a team in the design, development, and manufacturing of compressed air systems using knowledge of design and engineering concepts for customized industrial rotating equipment.
  • Create new team to support the technical and operational needs of the new rental division.
  • Manage the team and improve operational efficiencies, coordination, and execution of all related activities from system design concept through production launch and commissioning.
  • Oversee the team’s workload, prioritizing and delivering quality projects and processes in a fast paced and complex environment.
  • Lead the technical evaluation of customer applications and ensure appropriate selection of equipment.
  • Interact directly with customers to prepare, change, and finalize engineering design project specifications as necessary.
  • Participate in and contribute to strategic planning, implementation, and execution.
  • Conducts system design, technical analysis and lead on proposals of customer needs and specifications.
  • Provides necessary leadership, mentoring and coaching of direct reports.
  • Build a system to consistently deliver quality equipment backed by industry experts.
  • Ability to motivate others.
  • Assess a situation, identifying problems and then finding solutions.
  • Cope with pressure and setbacks and learn to develop accordingly.
  • Attention to detail.
  • Proactive mindset and openness.
  • A creative mind to combine prior experiences in new ways to create solutions.
  • Build up relationships and network with internal and external stakeholders.
  • Communicate clearly for collaborative work across the organization.
  • Oversee equipment management, commissioning, maintenance, diagnostic inspections, troubleshooting and repair of compressed air equipment to assure equipment is meeting operating and quality standards.
  • Establish and maintain a positive relationship with customers, vendors and co-workers through effective oral and written communication skills via phone, computer, and face to face.
  • Maintain rapport with customers by addressing complaints, identifying solutions, suggesting improved methods and techniques, and recommending system improvements.
  • Develop a systematic approach to fleet maintenance.
  • Develop a systematic approach to emergency call outs to respond to break-fix situations.
  • Coordinates with Sales/Customer/Channel Partners/Vendors to understand customer requirements for on-site installation of temporary air supply.
  • Continually enforces safety to the highest standards and maintains security and accountability of company issued and procured assets by recording use, wear and conditions.
  • Organizes and complies all daily/weekly/monthly reporting for management.
  • Independently manages daily rental business needs to maintain a reliable team and fleet.

Qualifications:

  • Bachelor of Science degree in Mechanical Engineering / Engineering Technology or equivalent.
  • Minimum of 5 - 7 years of management experience in design engineering or air compressor industry.
  • Knowledge of compressed air systems or rotating equipment and design applications concepts.
  • Experience in managing a team with a focus on design/assembly/maintenance of industrial equipment.
  • Experience in developing policy and procedures.
  • Able to manage diverse engineering disciplines and associated people skills.
  • Ability to interact effectively with internal and external stakeholders.
  • Strong computer skills.
  • Culture creator, proactive, strong leader, results-driven, who has strong leadership skills with talent to contribute to a new division.
  • Effective communicator who exudes positivity and confidence with the team and equipment.
  • Strong interpersonal skills with the ability to work as part of a team.
  • Clear decision making.
  • Strategic thinker.
  • Mechanical and electrical aptitude are key qualifications for this position.
  • Previous turbo machinery/centrifugal air compressor service experience is an asset for this position.
  • Applicants with mechanical, millwright, HVAC, electrical/electronics, and compressed natural gas experience will receive special consideration.
  • No criminal record.
  • No major traffic violations, suspensions, or DUI’s in previous five years.
  • Alcohol and drug free workplace.
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