Current jobs related to IT Analyst, Global Service Desk - Bedford Nova Scotia BM, Halifax region - Clearwater Seafoods

  • Data Quality Analyst

    1 day ago

    Bedford, Nova Scotia, Halifax region, Canada Raise Full time

    Data Quality AnalystLocation: Toronto, ON - Hybrid - (3 days in office)Contract Length : 6 Months with Possibility of extension.Key Accountabilities: Create, maintain and follow policies and procedures within GCDS globallyEnsure the integrity of data in the Client Data Repository (CDR)Responsible for ongoing analysis of institutional client information,...

  • Assoc., Expérience client

    6 days ago

    Upper Tantallon, Nova Scotia, B2Z, Halifax region, Canada TD Full time

    Lieu de travail :Upper Tantallon, Nouvelle-Écosse, CanadaHoraire :15Secteur d’activité :Services bancaires personnels et commerciauxDétails de la rémunération :$21.00 - $25.98 CADLa TD a à cœur d’offrir une rémunération juste et équitable à tous les collègues. Les occasions de croissance et le perfectionnement des compétences sont des...

  • Assoc., Expérience client

    6 days ago

    Lower Sackville, Nova Scotia, B4C, Halifax region, Canada TD Full time

    Lieu de travail :Lower Sackville, Nouvelle-Écosse, CanadaHoraire :15Secteur d’activité :Services bancaires personnels et commerciauxDétails de la rémunération :$21.00 - $25.98 CADLa TD a à cœur d’offrir une rémunération juste et équitable à tous les collègues. Les occasions de croissance et le perfectionnement des compétences sont des...

  • Lot Assistant

    1 month ago

    Enfield, Nova Scotia, B2T 1K3, Halifax region, Canada OPENLANE Full time

    Who We Are: At OPENLANE we make wholesale easy so our customers can be more successful. We're a technology company building the world's most advanced-and uncomplicated-digital marketplace for used vehicles. We're a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use. And we're an...

  • Vehicle Inspection Specialist

    4 weeks ago

    Enfield, Nova Scotia, B2T 1K3, Halifax region, Canada OPENLANE Full time

    Who We Are: At OPENLANE we make wholesale easy so our customers can be more successful. We're a technology company building the world's most advanced-and uncomplicated-digital marketplace for used vehicles. We're a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use. And we're an...

  • Seasonal Sales Associate

    4 weeks ago

    Dartmouth, Nova Scotia, B3B 0C8, Halifax region, Canada Under Armour Full time

    Values & InnovationAt Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate.Our Values define and unite us, the beliefs that are the...

  • Seasonal Stock Associate

    4 weeks ago

    Dartmouth, Nova Scotia, B3B 0C8, Halifax region, Canada Under Armour Full time

    Values & InnovationAt Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate.Our Values define and unite us, the beliefs that are the...

  • PepsiCo Beverages Merchandiser

    6 days ago

    New Glasgow, Nova Scotia, B0K, Pictou region, Canada PepsiCo Canada Part time

    PepsiCo Beverages Part Time Merchandiser In this role you will help us get our famous brands to the people who love them all across Canada. You're ambitious and hard-working and see every challenge as an opportunity. You pride yourself on being motivated, strong and a team player, and you have strong organizational skills. You want a job that will...

  • Financial Analyst, Global Markets

    5 months ago

    Bedford, Canada Clearwater Seafoods Ltd Full time

    **Clearwater Seafoods** is one of the world's largest vertically integrated seafood companies with over 1,900 employees in offices, plants, and vessels across the globe. The Canadian company operates from ocean-to-plate, owning its own fishing licenses, vessels, and processing facilities, while also providing delivery to its customers worldwide. Clearwater...

  • Strategic Policy Analyst

    2 weeks ago

    Nova Scotia, Canada Nova Scotia Health Authority Full time

    About the OpportunityReporting to the Sr. Director of the Integrated Acute & Episodic Care Network, the Senior Analyst, Policy and Planning plays a key role in shaping the strategic direction of the Clinical Network. This involves providing leadership in policy development, planning, and accountability, as well as advancing provincial standards, best...

  • Strategic Policy Analyst

    1 week ago

    Nova Scotia, Canada Nova Scotia Health Authority Full time

    About the OpportunityReporting to the Sr. Director of the Integrated Acute & Episodic Care Network, the Senior Analyst, Policy and Planning plays a key role in developing the strategic direction of the Clinical Network. This involves providing leadership in policy development, planning, and accountability, as well as analyzing evidence-based practices to...

  • Associate eDiscovery Analyst

    1 month ago

    Nova Scotia, Canada Nova Scotia Barristers' Society Full time

    {"title": "Associate eDiscovery Analyst", "content": "Job OpportunityTaylor MacLellan Cochrane is a leading law firm in Nova Scotia, with a rich history dating back to 1835. We are seeking a highly skilled Associate eDiscovery Analyst to join our litigation department in Kentville, Nova Scotia.Key ResponsibilitiesAssist in the management of electronic...

  • Associate eDiscovery Analyst

    1 month ago

    Nova Scotia, Canada Nova Scotia Barristers' Society Full time

    {"title": "Associate eDiscovery Analyst", "content": "Job OpportunityTaylor MacLellan Cochrane is a leading law firm in Nova Scotia, with a rich history dating back to 1835. We are seeking a highly skilled Associate eDiscovery Analyst to join our litigation department in Kentville, Nova Scotia.Key ResponsibilitiesAssist in the management of electronic...

  • Bilingual Disability Calculation Analyst

    4 months ago

    Nova Scotia, Canada Manulife Full time

    We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and...

  • Bilingual Disability Calculation Analyst

    4 months ago

    Nova Scotia, Canada Manulife Full time

    We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and...

  • Associate eDiscovery Analyst

    1 month ago

    Nova Scotia, Canada Nova Scotia Barristers' Society Full time

    {"title": "Associate eDiscovery Analyst", "content": "Job OpportunityTaylor MacLellan Cochrane is a leading law firm in Nova Scotia, with a rich history dating back to 1835. We are seeking a highly skilled Associate eDiscovery Analyst to join our litigation department in Kentville, Nova Scotia.Key ResponsibilitiesAssist in the management of electronic...

  • Associate eDiscovery Analyst

    1 month ago

    Nova Scotia, Canada Nova Scotia Barristers' Society Full time

    {"title": "Associate eDiscovery Analyst", "content": "Job OpportunityTaylor MacLellan Cochrane is a leading law firm in Nova Scotia, with a rich history dating back to 1835. We are seeking a highly skilled Associate eDiscovery Analyst to join our litigation department in Kentville, Nova Scotia.Key ResponsibilitiesAssist in the management of electronic...

  • Associate eDiscovery Analyst

    1 month ago

    Nova Scotia, Canada Nova Scotia Barristers' Society Full time

    {"title": "Associate eDiscovery Analyst", "content": "Job OpportunityTaylor MacLellan Cochrane is a leading law firm in Nova Scotia, with a rich history dating back to 1835. We are seeking a highly skilled Associate eDiscovery Analyst to join our litigation department in Kentville, Nova Scotia.Key ResponsibilitiesAssist in the management of electronic...

  • Associate eDiscovery Analyst

    1 month ago

    Nova Scotia, Canada Nova Scotia Barristers' Society Full time

    {"title": "Associate eDiscovery Analyst", "content": "Job OpportunityTaylor MacLellan Cochrane is a leading law firm in Nova Scotia, with a rich history dating back to 1835. We are seeking a highly skilled Associate eDiscovery Analyst to join our litigation department in Kentville, Nova Scotia.Key ResponsibilitiesAssist in the management of electronic...

  • Associate eDiscovery Analyst

    1 month ago

    Nova Scotia, Canada Nova Scotia Barristers' Society Full time

    {"title": "Associate eDiscovery Analyst", "content": "Job OpportunityTaylor MacLellan Cochrane is a leading law firm in Nova Scotia, with a rich history dating back to 1835. We are seeking a highly skilled Associate eDiscovery Analyst to join our litigation department in Kentville, Nova Scotia.Key ResponsibilitiesAssist in the management of electronic...

  • Associate eDiscovery Analyst

    1 month ago

    Nova Scotia, Canada Nova Scotia Barristers' Society Full time

    {"title": "Associate eDiscovery Analyst", "content": "Job OpportunityTaylor MacLellan Cochrane is a leading law firm in Nova Scotia, with a rich history dating back to 1835. We are seeking a highly skilled Associate eDiscovery Analyst to join our litigation department in Kentville, Nova Scotia.Key ResponsibilitiesAssist in the management of electronic...

  • Senior Financial Analyst

    3 days ago

    Nova Scotia, Canada Nova Scotia Health Authority Full time

    About the OpportunityNova Scotia Health Authority is seeking a skilled Financial Analyst to join our Finance team. As a Junior Financial Analyst, you will play a key role in supporting internal financial advisory services within the operational and corporate business units. Your responsibilities will include collaborating with various teams to develop and...

  • Senior Analyst

    1 month ago

    Nova Scotia, Canada Nova Scotia Health Authority Full time

    About the OpportunityWe are seeking a highly skilled and experienced Senior Analyst to join our team at Nova Scotia Health Authority. The successful candidate will be responsible for providing leadership in policy development, planning, and accountability, as well as participating in the development of the strategic direction of the Clinical Network.The...

  • Financial Analyst

    2 weeks ago

    Nova Scotia, Canada Nova Scotia Health Authority Full time

    About the OpportunityWe are seeking a highly skilled Junior Financial Analyst to join our Finance team in a full-time role. As a Junior Financial Analyst, you will be responsible for assisting with internal financial advisory services within the operational and corporate business units. Your primary focus will be on collaborating with various teams across...

  • Senior Business Analyst

    4 weeks ago

    Nova Scotia, Canada Kainos Full time

    About the RoleWe are seeking a highly skilled Senior Business Analyst to join our team at Kainos. As a Senior Business Analyst, you will be responsible for driving business value through the delivery of high-quality solutions.Key ResponsibilitiesLead the development of business requirements and solutions, working closely with stakeholders to ensure alignment...

  • Senior Business Analyst

    2 months ago

    Nova Scotia, Canada Kainos Full time

    About the RoleWe are seeking a highly skilled Senior Business Analyst to join our team at Kainos. As a Senior Business Analyst, you will be responsible for driving business value through the delivery of high-quality solutions.Key ResponsibilitiesLead the development of business requirements and solutions, working closely with stakeholders to ensure alignment...

  • Enterprise Software Analyst

    4 weeks ago

    Nova Scotia, Canada Medavie Blue Cross Full time

    About Medavie Blue CrossMedavie Blue Cross is a national health solutions partner committed to improving the wellbeing of Canadians. Our digital-first culture relies on technology to provide products, services, and solutions that increase access to care and improve health outcomes.Job Title: Intermediate Programmer AnalystWe are seeking an experienced...

  • Front Desk Receptionist

    5 months ago

    Bedford, Canada Atlantic Tennis Centre Full time

    Front Desk Receptionist **Duties**: - Greet and welcome visitors in a professional and friendly manner - Answer phone calls and direct them to the appropriate person or department - Provide information to callers and visitors regarding our services - Perform data entry tasks accurately and efficiently - Assist with clerical tasks such as printing,...

IT Analyst, Global Service Desk

3 months ago

Bedford Nova Scotia BM, Halifax region, Canada Clearwater Seafoods Full time

Clearwater Seafoods is one of the world's largest vertically integrated seafood companies with over 1,900 employees in offices, plants, and vessels across the globe. The Canadian company operates from ocean-to-plate, owning its own fishing licenses, vessels, and processing facilities, while also providing delivery to its customers worldwide. Clearwater is recognized globally for its superior quality, food safety and diversity of premium wild-caught seafood, including scallops, lobster, langoustine, clams, whelk, cold water shrimp and crabs.
As a leading harvester, processor and marketer of sustainably sourced seafood, Clearwater supplies its products to wholesalers, retailers, and foodservice distributors throughout the world. Selling its products globally under the Clearwater, Macduff and various private label brands.

Since its founding in 1976, Clearwater has invested in its science, innovative technology and management approaches to support sustainability and grow its wild seafood resource. This commitment has established Clearwater as a global leader in sustainable seafood excellence.

Clearwater Seafoods' Information Systems and Services department requires an IT Analyst, Global Service Desk based at their Bedford, Nova Scotia Corporate Office. The position is a permanent full-time position and reports to the Manager, Global Service Desk.

Purpose of Position:

The IT Analyst, Global Service Desk position will support Clearwater and all of its plants and offices globally. They will work closely with the team to understand global IT strategies and the Global Technology team's initiatives and service desk support flow.

This position will be responsible for assisting in service process design, performance analysis, and developing proactive resolution plans. The role will also contribute to escalated problem resolution by giving in-person, hands-on support to end users when necessary.

Job Duties:

  • Work closely with the Global Service Desk team to provide front-line IT support to the business
  • Assist with IT policies and procedures that outline how problems are identified, documented, assigned and corrected
  • Analyse performance of Service Desk activities and documented resolutions, identify problem areas, and devise and deliver solutions to enhance quality of service and to prevent future problems
  • Manage the processing of incoming requests and incidents to the Service Desk to ensure courteous, timely and effective resolution
  • Support mobile phones and printers
  • Work within an on-call rotation
  • Support email filter and Antivirus requests
  • Responsible for the procurement of IT equipment
  • Software deployments and backup procedures
  • Provide global meeting support utilizing the approved Clearwater web/telephone conferencing solutions
  • Working with Active Directory and Exchange platforms to provision and manage users

Key Behaviour Competencies (Personal Characteristics):

  • Strong interpersonal, written, and oral communication skills
  • Able to conduct research into networking issues and products as required
  • Ability to present ideas in user-friendly language
  • Highly self-motivated and directed, with keen attention to detail
  • Proven analytical and problem-solving abilities
  • Able to effectively prioritize tasks in a high-pressure environment
  • Strong customer service orientation
  • Experience working in a team-oriented, collaborative environment

Job Qualifications:

  • College/technical diploma preferred
  • 3+ years of relevant work experience
  • Strong, hands-on technical knowledge of network and PC operating systems
  • Working technical knowledge of current network hardware, protocols, and Internet standards
  • Excellent hardware troubleshooting experience
  • Competence with testing tools and procedures
  • Knowledge of applicable data privacy practices and laws

Working Conditions:

  • Location - Bedford, Nova Scotia
  • Travel - occasional travel to facilities may be required
#J-18808-Ljbffr