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Operations Analyst
3 months ago
Overview
GreenSky is one of the fastest growing financial technology companies in America. We make it easy for businesses of all sizes to offer credit to their customers with a fast and paperless solution.
We have developed a highly scalable loan origination and servicing platform and unique loan origination tools to deliver a differentiated level of service to our multiple stakeholders, including bank partners, merchant and retailer channel partners, consumers, and borrowers. Leveraging proprietary mobile technology, we are currently experiencing exceptional growth in both accounts and profitability. We have a great team, are growing quickly, and are backed by some of the leading investors in the world. Our corporate headquarters is in the expanding fintech hub of Atlanta.
Role: Operations Analyst
Location Options: Hybrid - Atlanta - GreenSky Headquarters
Overview: This role is a part of the Operations Analytics and Business Transformation team.
Duties & Responsibilities:
- Provide analytical support for business operations and create strategic or tactical recommendations to improve business performance and drive efficiency.
- Perform root cause analysis of changing trends to identify performance drivers.
- Conduct quantitative analysis and analyze large volumes of data to identify operational performance trends.
- Present findings to senior management. Clearly and concisely communicate analysis results through effective written and verbal communication.
- Develop dashboard reports to monitor business performance.
- Manage volume and forecast metrics to deliver on long term staffing needs for Operations, aligned with forecasted business growth.
Required Skills/Qualifications:
- Bachelor's degree in a quantitative field such as Economics, Finance, Statistics, Mathematics, Operations Research, Engineering, Computer Science, etc.
- Ability to handle large datasets using SQL, R, Python, or another similar programming language.
- Working knowledge in Tableau.
- Strong problem solving, decision making, and analytical abilities.
- Flexibility, perseverance, and ability to thrive in a rapidly-changing, fast-paced, and demanding environment.
- Skilled communicator with ability to influence others.
Preferred Qualifications:
- 2+ years of experience in a relevant analytical/quantitative role.
- Advanced degree in a quantitative field such as Economics, Finance, Statistics, Mathematics, Operations Research, Engineering, Computer Science, etc.
- Experience within financial services organization.
- Passionate about using data and analytics to solve problems and eager to learn about financial services and consumer lending.
GreenSky is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law.
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