Service Coordinator
3 weeks ago
Position Summary
The Service coordinator position is responsible for managing repair tickets, coordinating with technicians and subcontractors, remote troubleshooting and assistance, recording information accurately and follow up with customers regarding the resolution of the repair ticket.
A successful candidate will have experience quoting service repairs, dispatching technicians, multi-tasking, working under pressure and handling upset clients.
Duties & Responsibilities
- Work with Service Manager to coordinate the activities of the Service department.
- Serve as the liaison between Service, Sales, and the customer.
- Troubleshoot and resolve service issues and concerns
- Dispatch techs and contractors to customer locations
- Regularly monitor reports on open service issues and ensure resolution
- Schedule technicians
- Initiate and follow up on quotes for customers
- This position has additional duties; special projects may be assigned
Keys to Success
- Strong customer service skills
- Strong personal accountability
- Strong written and verbal communication; organizational and problem-solving skills
- Detail oriented
- Team oriented
- Must multi-task well
- MS Office
- Ability to meet strict deadlines in a fast-paced environment
- Work well under pressure and ability to meet tight deadlines
Ad-Hoc Work
- Perform other duties as assigned from time to time including, but not limited to, the monitoring of fixed and mobile sites
Qualifications
- High School Diploma
- Knowledge of access control/alarm equipment, sound and communication, CCTV systems (analog and IP), computer network systems
- Network troubleshooting experience required.
Core Competencies
- At least 2 years of experience in networking, IP schemes, WAN/LAN design.
- Problem solving—the individual identifies and resolves problems in a timely manner, gathers and analyzes information skillfully and maintains confidentiality.
- Interpersonal skills—the individual maintains confidentiality, remains open to others' ideas and exhibits willingness to try new things.
- Oral/Written communication—the individual communicates clearly and persuasively in positive or negative situations and demonstrates group presentation skills; presents numerical data effectively and is able to read and interpret written information.
- Adaptability—the individual adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events.
Working Conditions
- Office Environment
Benefits Information
Stealth Monitoring offers great benefits such as:
- Medical Insurance
- HSA (Health Savings Account)
- FSA (Flexible Spending Account)
- Dental
- Vision
- Life Insurance
- 401K Plan
- PTO (Vacation, Sick, Bereavement, Go 2 Days)
- And more
Stealth Monitoring does not unlawfully discriminate on the basis of race, color, creed, religion, gender (including pregnancy or related medical conditions), national origin, ancestry, age, physical or mental disability, marital status, sexual orientation, gender identity or gender expression, or any other consideration made unlawful by federal, state, provincial, or local laws.
Stealth Monitoring welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the recruitment and selection process.
-
Transaction Coordinator
1 week ago
Toronto, Ontario, Ontario, Canada Swiech Consulting Inc. Full timeAre you a master of organization with a keen eye for detail? Do you thrive in a supportive team environment, ensuring smooth operations and excellent customer service? If so, we have an exciting opportunity for you! Our Toronto-based client is seeking a Transaction Coordinator to join their growing team!As a Transaction Coordinator, you'll play a pivotal...
-
Web Coordinator
3 weeks ago
Toronto, Ontario, Ontario, Canada Altis Technology Full timeJob Description:Are you passionate about crafting exceptional digital experiences? Do you thrive in a dynamic environment where creativity meets technical prowess? We are seeking a talented Web Coordinator to join our team and take charge of our online presence. As a Web Coordinator, you will play a pivotal role in shaping our website's architecture,...
-
Program Development Coordinator
2 weeks ago
Toronto, Ontario, Ontario, Canada Alzheimer Society of Canada Full timeAlzheimer Society of CanadaThe Alzheimer Society’s vision is a world without Alzheimer’s disease and other dementias. Our mission is to alleviate the personal and social consequences of Alzheimer’s disease and related dementias and to promote research.Our ValuesCollaboration Accountability Respect Excellence Program Development CoordinatorReporting to...
-
Clinic and Client Coordinator
4 weeks ago
Toronto, Ontario, Ontario, Canada PathWell Full timePathWell is hiring a Clinic and Client Coordinator to join our rapidly expanding team. We are a multi-disciplinary mental wellness health clinic in Downtown Toronto, in the core of the financial district. Our team is deeply passionate and driven to help improve the lives of others and equally contribute to fostering a culture of support, growth and...
-
Project Coordinator
3 weeks ago
Toronto, Ontario, Ontario, Canada Runnymede Healthcare Centre Full timeProject Coordinator - Clinical Programs – Temporary Full-TimeThe Project Coordinator will report to the Chief Nursing Executive. The project coordinator’s role encompasses all aspects of managing and coordinating the operations of clinical programs, including providing support to the successful implementation of key strategic initiatives through the full...
-
Billing Coordinator
4 days ago
Toronto, Ontario, Ontario, Canada Options Consulting Solutions Full timeBILLING COORDINATORFULL-TIMETORONTOAre you an organized individual with a background in billing or accounting and looking for an exciting opportunity to join one of Canada’s TOP National Law Firms?Do you have experience in a law firm in a billing or accounting-related role?Are you interested in a mostly remote position?The CompanyOur client is a leading...
-
Logistic Customer Solutions Coordinator
1 week ago
Toronto, Ontario, Ontario, Canada TExpress Logistics Full timePosition Title: Logistics Customer Solutions CoordinatorWe are excited to announce an opening for a dynamic and dedicated individual to join our team as a Logistics Customer Solutions Coordinator in ocean. In this role, you will provide comprehensive support to our clients in the international ocean logistics sector. If you are a proactive, detail-oriented...
-
Operations & Fulfillment Coordinator
3 weeks ago
Toronto, Ontario, Ontario, Canada SENTALER Full timeCOMPANY DESCRIPTIONSENTALER is a fast-growing, global luxury fashion company based in Toronto. Our mission is to inspire and empower our consumers and community through our collections and partnerships. Creativity and attention to detail is at the forefront of our strategy, while we strive to empower individualism, inclusivity and diversity and continuously...
-
Coordinator, Specialized Services
2 weeks ago
Toronto, Ontario, Canada ACCES Employment Full timeCoordinator, Specialized Services & Bilingual ProgramsPosition requires French-English fluencyContract Opportunity to March 31, 2025Location: North York/TorontoACCES Employment is a leader in connecting qualified jobseekers from diverse backgrounds with employers across the Greater Toronto Area (GTA), Ontario, and Canada. ACCES helps more than 42,000 job...
-
Coordinator, Corporate and Community Engagement
2 weeks ago
Toronto, Ontario, Ontario, Canada Alzheimer Society of Canada Full timeThe Alzheimer Society’s vision is a world without Alzheimer’s disease and other dementias. Our mission is to alleviate the personal and social consequences of Alzheimer’s disease and related dementias and to promote research.Our ValuesCollaboration Accountability Respect ExcellenceCoordinator, Corporate and Community Engagement (Maternity...
-
Library Services Coordinator, Evening
1 week ago
Toronto, Ontario, Canada George Brown College Full timeDivision:Academic Services & Learning ResourcesSalary:Payband J, starting rate $41.12 per hourHours:Tuesday to Friday, 2:00 pm to 10:00 pm; Saturday 9:00 am – 5:00 pmHours per Week:35Location:200 King St.E.Status:Full Time SupportEffective Date:ImmediatelyClosing:May 10, 2024Position Summary:Under the administrative direction of the Budget & Operations...
-
Coordinator, Facilities and Office Services
4 days ago
Toronto, Ontario, Canada Randstad Canada Full timeAre you an organized and proactive individual with a knack for multitasking in a dynamic work environment? Are you passionate about providing top-notch customer service and maintaining efficient office operations? If so, we have an exciting opportunity for youWe are looking for a Office and Facilities Coordinator to join a financial institution within the...
-
Client Service Administrator
4 weeks ago
Toronto, Ontario, Ontario, Canada TDS Personnel Full timeOur client within investment management requires a Client Service Administrator to join their team.RESPONSIBILITIESClient Onboarding: • Assisting Wealth Managers (WMs) and Asset Wealth Managers (AWMs) in gathering necessary client information for account opening documents and CRM setup. • Drafting agreements and documents for signature, ensuring...
-
Senior Partner, Client Services
2 weeks ago
Toronto, Ontario, Ontario, Canada Alpha Apex Group Full timeOverview:Our company is at the forefront of innovation, recently attracting inquiries from Fortune 500 companies, the United Nations, and nation-states for significant projects. We are now seeking an experienced Senior Partner, Client Service, to lead our transition from a partnership model to a prime-sub model. The ideal candidate will have a proven track...
-
Library Services Coordinator, Evening
2 weeks ago
Toronto, Ontario, Canada George Brown College Full timeDIVISION: Academic Services & Learning ResourcesSALARY: Payband J, starting rate $41.12 per hourHOURS: Tuesday to Friday, 2:00 pm to 10:00 pm; Saturday 9:00 am – 5:00 pmHOURS PER WEEK: 35LOCATION: 200 King St.E.STATUS: Full Time SupportEFFECTIVE DATE: ImmediatelyCLOSING: May 10, 2024Position Summary: Under the administrative direction of the Manager of...
-
Service Coordinator, Inpatient Abi Service
1 week ago
Toronto, Ontario, Canada University Health Network Full timeCompany DescriptionThe University Health Network, where "above all else the needs of patients come first", encompasses Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute and the Michener Institute of Education. The breadth of research, the complexity of the cases treated, and the magnitude of...
-
Health Safety and Environment Coordinator
2 weeks ago
Toronto, Ontario, Ontario, Canada CAD Industries Ferroviaires Ltée Full timeCompany Summary: Cad Railway Industries Ltd was founded in 1968 headquartered in Montreal. We take pride on being North America’s leader of full-service solutions in the freight, passenger and commuter rail industries in Canada, the United States and offshore. Cad Railway has other facilities in Calgary, Lethbridge (under Caltrax banner) and has recently...
-
Business Project Manager- NACB Client Services
3 weeks ago
Toronto, Ontario, Ontario, Canada Calculated Hire Full timeProject ManagerFortune 500 BankContract: 3-month contract to start with the ability for extensionLocation: Open to Toronto, Ontario or Chicago, IL locations – must be open to working onsiteOverviewAs a Project Manager, you will play a pivotal role in supporting Portfolio Delivery on the Client Services teams, supporting a variety of projects aimed at...
-
Scheduling Coordinator
1 month ago
Toronto, Ontario, Canada S.R.T. MedStaff Full timeAbout S.R.T. MedStaffS.R.T. MedStaff has been a trusted leader in the health care community since 1981, hiring client service coordinators, personal support workers, registered nurses, registered practical nurses, and supervisors. Come work for an agency that truly values and supports its staffWhy Join S.R.T. MedStaff?S.R.T. MedStaff provides diverse...
-
Translation Coordinator
4 days ago
Toronto, Ontario, Canada Ministry of Children, Community and Social Services Full timeJoin our team as a Translation Coordinator and work with internal clients and external vendors to provide French language to diverse audiences.OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism:We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible,...