Bilingual Data Analyst

2 weeks ago

Markham Ontario, York region, Canada Altis Technology Full time

Our leading non-profit client is looking for a Bilingual Data Analyst (French/English) to join their team This will be a full-time permanent position (35 hours/week) with one day a week on site.


The Data Analyst is responsible for managing and maintaining data within the organization. This role supports various departments by ensuring data is accurate, up-to-date, and available in the form of reports for both internal and external stakeholders. A key focus is on maintaining data integrity, ensuring reliable and quality data. The role involves data extraction, reporting, and database updates, along with troubleshooting and resolving data discrepancies.

Responsibilities:

  • Enter, maintain, and update data in the organization’s database.
  • Clean and prepare data sets to meet specific project goals and deadlines.
  • Process weekly electronic cost files, and handle database reconciliation.
  • Monitor and analyze data quality, working closely with the Manager and team to correct discrepancies regularly.
  • Generate and verify reports to ensure data accuracy and completeness, addressing any issues that arise.
  • Quickly research and resolve data-related problems.
  • Extract and distribute routine reports for internal or external clients.
  • Handle ad-hoc report requests by extracting, analyzing, and presenting data, often using Excel, Power BI, or Tableau.
  • Respond to internal or external queries regarding data and reports.
  • Provide Parklane software training to both internal and external users, either in person, online, or via phone (approximately 10% of the role).
  • Manage administrative tasks related to software applications, such as setting up user accounts, applying security settings, and troubleshooting.
  • Communicate with clients and staff via phone or email to resolve discrepancies or respond to information requests.
  • Create and update Excel spreadsheets, project plans, and training documents.
  • Track and collect necessary business forms.
  • Organize and prioritize incoming correspondence and workload.
  • Perform other duties as assigned.

Skills and Experience:

  • Bilingual (English/French) a must
  • Post-secondary diploma/degree.
  • 3-5 years of experience in data management/data administrative roles.
  • At least 2 years of experience in data analysis, processing, or reporting.
  • Proficiency in Microsoft Office, especially Excel (including VLOOKUP, formulas, and pivot tables).
  • Strong attention to detail and accuracy, even in a busy environment.
  • Analytical and problem-solving skills.
  • Knowledge and respect for confidentiality policies.
  • Ability to review and improve processes to meet department goals.
  • Knowledge of, or strong ability to learn, the Parklane Software system is essential to the
  • role.
  • Familiarity with WSIB practices and Power BI/Tableau is a strong asset.
  • Customer service experience, with the ability to build strong relationships.
  • Motivated, organized, reliable, and able to work independently.
  • Open to change and able to adapt with a positive attitude.
  • Excellent communication skills
  • Professional communication skills with tact, diplomacy, and flexibility in dealing with diverse stakeholders.


Company Perks:

• Competitive compensation and benefits package

• OMERS pension plan (matched by employer)

• An inclusive, team-oriented culture

• Team, group and organization-wide activities (virtual and in-person)

• Reduced summer work hours

• Professional development opportunities and tuition assistance

• Peer-to-peer Recognition Program

• Free onsite parking

• Wellness program

• Employee Assistance (and Family) Programs (EAP/EAFP)

• Physical activity tracker program and challenges

• Paid time off (Vacation, Sick, Personal days, and bereavement)

• Work/life balance

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