Director , Vendor Information Risk Management

1 month ago

Old Toronto Ontario, CA Manulife Full time

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.


Working Arrangement

Hybrid


Job Description
The opportunity

As the Director, Vendor Information Risk Management you will lead the Vendor Information Risk Management team to conduct suppliers’ assessments on information security controls. In this role, you will oversee the IS risk assessment for North America and serve as a Business Matter Expert in identifying, quantifying, and measuring IS risks.

This is a people leader position based out of the Toronto, ON office with a hybrid work arrangement (3 days in office).


Responsibilities
  1. Responsible for the North America IS risk assessments of new and existing vendors working with Category Managers in Procurement, BU contacts and contract owners, BU security officers and business continuity analysts.
  2. Perform on site visits of vendors as required.
  3. Subject matter expert who assists business partners and IT colleagues to identify, quantify then manage their information security risks.
  4. Assist in the development, maintenance, and implementation of information risk policies and procedures as well as the monitoring processes and measures to enforce those policies.
  5. Contribute to the development of IS risk processes that support Global Information Risk Management objectives.
  6. Perform contract reviews with Legal as appropriate.
  7. Be part of an active team who remains current on emerging risks and technologies, key developments, and strategies for the businesses you support. Keep abreast of new thoughts, tools, and approaches.
  8. Participate in key projects and initiatives ensuring information risk is always considered and managed.
  9. Recommends risk management approaches to business that balance business needs with known risk tolerances.

How will you create impact?

This role significantly enhances the organization’s security posture by conducting due diligence on New and Existing Vendors. It directly bolsters security controls/resilience and safeguards with the Vendors.


What motivates you?

  1. You obsess about customers, listen, engage, and act for their benefit.
  2. You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
  3. You thrive in teams and enjoy getting things done together.
  4. You take ownership and build solutions, focusing on what matters.
  5. You do what is right, work with integrity and speak up.
  6. You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What we are looking for
  1. Bachelor's degree in related field.
  2. 5 to 7 years of IT work experience, including 2 to 3 years IT auditing or equivalent experience.
  3. CISA or CRISC preferred.
  4. Working knowledge of financial services and technology operation.
  5. Proven experience in technology audit, risk and/or compliance.
  6. Effective communication, presentation, negotiation and influencing skills.
  7. Identifies problems, proposes then executes solutions.
  8. Communicates in a manner that is easily understood and actionable.
  9. Assertiveness in a team environment.
  10. Collaborates with key vendors, partners, and other teams.
  11. Assumes ownership for deliverables and goals.
  12. Improves current processes adding value and efficiencies.
  13. Provides and exhibits an expert understanding of specific technical concepts and solutions.
  14. Researches and investigates independently new issues and innovations to maintain currency of technical expertise.
  15. Excellent organization and planning abilities.
  16. Solid communication skills both written and oral.
  17. Experience managing audit/compliance.
  18. Understanding of controls, audit, and risk management.

What can we offer you?
  1. A competitive salary and benefits packages.
  2. A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
  3. A focus on growing your career path with us.
  4. Flexible work policies and strong work-life balance.
  5. Professional development and leadership opportunities.

Our commitment to you
  1. Values-first culture.

We lead with our Values every day and bring them to life together. * Boundless opportunity
* Continuous innovation
* Delivering the promise of Diversity, Equity and Inclusion
* Championing Corporate Citizenship


About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions.


Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals.


Salary & Benefits

The annual base salary for this role is listed below.

Primary Location Toronto, Ontario

Salary range is expected to be between $103,050.00 CAD - $185,490.00 CAD.

If you are applying for this role outside of the primary location, please contact for the salary range for your location.

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