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Senior Vendor Management Coordinator

3 months ago

Old Toronto Ontario, CA Co-operators General Insurance Company Full time

Company: CGIC

Department: IT

Employment Type: Regular Full-Time

Work Model: Hybrid

Language: This role operates in English.


The Opportunity:

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients, and our communities.

Our Information Technology team aspires to be a leader in applying technology to power business strategies. We connect concepts with solutions to create value and efficiencies for our clients, employees, and communities. Our success is driven by our skilled and diverse team who are passionate about excellence, innovation, and agility.

The Sr Vendor Management Coordinator position will be responsible for ensuring compliance, risk governance and reporting against our vendor contracts and vendor risk policy. The role will maintain effective vendor governance including vendor risk scorecards, Vendor Issue & Incident monitoring, and ongoing vendor governance & risk due diligence activities.


How you will create impact:
  • Handle Vendor Management inquiries, including expressions of interest and complaints, ensuring all records of vendor issues and incidents are accurately maintained.
  • Organize and facilitate vendor risk review meetings, collaborating with key risk stakeholders from Security, IT, and Finance departments.
  • Execute the Annual Vendor Risk Checklists, managing the process from start to finish.
  • Validate and assess vendor risk documentation, guaranteeing compliance with contractual obligations.
  • Keep the vendor book of record up-to-date, monitoring critical contract milestones and dates.
  • Offer comprehensive administrative support for the IT Vendor Management Program.
  • Arrange and coordinate meetings and events, manage facility bookings, send out invitations, and document proceedings through minute-taking and distribution.
  • Manually monitor, compile, and transform raw data into detailed management reports as required.
  • Deliver administrative services for the IT Vendor Management Office (VMO).
  • Complete tasks and assignments as a representative for Senior Vendor Managers, ensuring accountability and precision.
  • Provide a broad spectrum of administrative support services to enhance operational efficiency.

How you will succeed:
  • You influence change and are committed to continuous improvement, in order to exceed client expectations.
  • You leverage critical thinking skills to identify problems and proactively propose solutions.
  • Your strong communication skills allow you to clearly convey messages.
  • You’re an effective team player who shares knowledge to support your peers.
  • You have ability to work independently and multi-task
  • You have ability to maintain confidentiality

To join our team:
  • Post-secondary education (Diploma or Degree) in Business Administration, Finance, Economics, Mathematics or a related program
  • 2 to 3 years of business administrative experience or a related field.
  • Experience in the financial industry (Insurance, Banking, etc.) or vendor management/procurement is an asset.
  • Working ability with Microsoft Office (Word, Excel, PowerPoint), internet and email systems
  • Basic data analytics and project management skillset
  • Basic understanding of vendor contracts and working knowledge of Vendor Governance hierarchies

What you need to know:
  • You will be subject to a Background check as a condition of employment, in the event you are the successful candidate.
  • Direct contact with clients and/or service providers in their environment

What’s in it for you?
  • Training and development opportunities to grow your career.
  • Flexible work options and paid time off to support your personal and family needs.
  • A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
  • Paid volunteer days to give back to your community.
  • In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability and life coverage), mental health support and an employee assistance program.

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