Employee Relations Coordinator

4 weeks ago

Mississauga Ontario CW, Peel region, Canada GardaWorld Full time

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Employee Relations Coordinator (Attendance & Accommodations)

Business Unit: Aviation Services

Career Area: Operations and Administration

Location: Mississauga, ON, CA

The Employee Relations Coordinator works in a team setting and in a collaborative manner supporting staff, supervisors, and managers with the implementation of GardaWorld’s Attendance Management and early and safe return to work programs. The primary assignment for this role is administrative support for the Attendance Management Program. The Employee Relations Coordinator (Attendance & Accommodations) performs a variety of duties to promote employee welfare, such as resolving matters relating to attendance and promoting employee health and well-being.

Key Responsibilities:

  • Manage the administrative process for all authorized leave requests, including notification of departments of the departure, in keeping with privacy requirements. Ensure all necessary documents are received and maintained to support the leave.
  • Maintain monitoring of the leaves, ensuring individuals meet the requirements of the leave and fostering the return-to-work process.
  • Data management: Monitor daily absences and late arrivals. Develop and maintain reports pertaining to workforce absenteeism and lates, highlighting trends, patterns, and forecasts related to workforce efficiencies.
  • Support the early and safe return to work program by discussing modified or alternate work opportunities and offering on-site and other supports/resources for all injury absences.
  • Actively work to identify alternate work opportunities within the division.
  • Assist employees with completion of disability plan documentation (medical certificates, LTD claims forms).
  • Complete a variety of documentation including notes from employee meetings, updates to operations files, tracking of records, and excel spreadsheets.
  • Attend all attendance meetings in partnership with roster SDM.
  • Partner with People and Culture and Service Delivery Managers for administration of the Attendance Management Program.
  • Interpret quarterly attendance reports to review employee participation in the program.
  • Schedule and attend milestone meetings with employees in the program.
  • Track employee status in the program, including whether they continue in the program or have successfully exited.
  • Compile a variety of reports and statistics; coordinate related activities with a variety of internal and external stakeholders.
  • Support Operations by maintaining a record of all modified equipment or functions.
  • Review records prior to each sign-up and request updated medical documentation from operators as required.
  • Collaborate with operations, employees, and unions in Gradual Return to Work planning meetings.
  • Coordinate Gradual Return to Work schedules with training and scheduling, communicating schedules to all stakeholders.
  • Act as Employer representative in Accident investigations (EIIR), participate in identifying corrective actions, and follow up to confirm that corrective actions have been completed.

Education:

  • Post Secondary or equivalent work experience.
  • Minimum two years directly related work experience in a fast-paced and dynamic administrative environment, preferably in a unionized environment.
  • Education in Human Resource Management or related field is an asset.
  • Skilled in employee benefits administration.

Knowledge, Skills, and Abilities:

  • Knowledge of employment and Human Rights legislations.
  • Ability to interpret and advise on company procedures.
  • High level of self-motivation and the ability to work with minimum supervision.
  • Good working level of proficiency and confidence in using Microsoft Office and other desktop applications.
  • Able to demonstrate excellent organizational skills and attention to detail.
  • Self-motivated and able to manage own priorities to meet service level agreements.
  • Able to evidence experience of attending discipline and fair treatment meetings.
  • Ability to work under pressure and retain a clear view within a demanding environment.
  • The ability to judge when to escalate a situation - confer with other stakeholders.
  • Proficiency with Windows and computers.
  • Adept with performance management and investigations.
  • Skilled in employee benefits administration.
GardaWorld: Make the world a safer place

GardaWorld is a global leader in the security industry, offering a wealth of opportunity to individuals looking to gain experience and develop professionally in a growing industry. We offer diverse work assignments spanning multiple industries, and training and career advancement opportunities. We embrace diversity and welcome newcomers, women, students, retirees, reservists, veterans, and more to join our team, as we are proud to be an equal opportunity employer.

We thank all candidates for their interest; however, we will communicate only with the selected candidates.

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