Sr. Patient Engagement

3 weeks ago

Quebec City Quebec, Québec, Canada Syneos Health Full time

Description

Senior Patient Engagement Lead

Syneos Health® is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities.

Our Clinical Development model brings the customer and the patient to the center of everything that we do. We are continuously looking for ways to simplify and streamline our work to not only make Syneos Health easier to work with, but to make us easier to work for.

Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you’ll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to accelerate the delivery of therapies, because we are passionate to change lives.

Discover what our 29,000 employees, across 110 countries already know:
WORK HERE MATTERS EVERYWHERE

Why Syneos Health

  • We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.
  • We are committed to our Total Self culture - where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people.
  • We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives - we’re able to create a place where everyone feels like they belong.

Sr. Patient Engagement & Recruitment Lead (Sponsor-Based/Remote)

Are you passionate about making a difference in clinical trials and patient recruitment? As the Sr. Patient Engagement & Recruitment Lead, you’ll play a pivotal role in designing and executing cutting-edge recruitment strategies, driving success across global clinical trials. You’ll lead efforts that ensure patients are at the heart of every trial while optimizing enrollment processes in a dynamic, fast-paced environment.

What You’ll Do:

  • Lead the Charge: Develop and execute innovative global Patient Recruitment and Retention strategies across assigned protocols, ensuring efficient and timely study enrollment.
  • Create Impactful Strategies: Formulate and implement cost-effective, data-driven recruitment plans, using patient insights and metrics to maximize efficiency.
  • Collaborate for Success: Partner closely with the feasibility team, leveraging key insights for smarter recruitment planning and execution.
  • Engage Stakeholders: Communicate patient recruitment strategies, deliverables, and timelines to internal teams and senior leadership, ensuring alignment and support.
  • Own Execution: Take full responsibility for the seamless, high-quality execution of global patient recruitment strategies across regions.
  • Vendor Management: Oversee recruitment-related vendor activities, ensuring their performance is on scope, on time, and on budget.
  • Cross-Functional Collaboration: Work hand-in-hand with key internal stakeholders to align on recruitment activities, timelines, and campaign effectiveness.
  • Measure Success: Track and evaluate Key Performance Indicators (KPIs), providing regular updates to stakeholders on recruitment and retention strategy impact.
  • Innovate and Improve: Lead process improvement efforts within the Patient Recruitment team, continuously enhancing our approach and performance.
  • Mentor and Guide: Provide day-to-day oversight and guidance to junior team members, fostering growth and development within the team.
  • Represent the Team: Attend and present at Investigator and Site Engagement meetings, offering insights and leadership.
  • Evaluate and Adjust Strategy: Work closely with senior leadership to assess tactical performance, adjust strategies, and solve any recruitment challenges.

Qualifications

What we’re looking for:

Qualifications & Education Requirements:

  • Experience: Minimum 5+ years of experience in patient recruitment and retention for clinical trials.
  • Clinical Expertise: Strong understanding of ICH/GCP guidelines and the clinical drug development process.
  • Enrollment Mastery: Proven success managing complex recruitment scenarios and third-party service providers within drug development.

Preferred Skills:

  • Risk Management: Advanced ability to assess and manage recruitment-related risks.
  • Problem-Solving: Strong critical thinking and problem-solving skills to navigate complex challenges.
  • Communication Excellence: Exceptional written and verbal communication skills for presenting, collaborating, and reporting to key stakeholders.
  • Global Experience: Exposure to working in global clinical trials is highly desirable.
  • Recruitment Effectiveness: Ability to analyze and measure the success of recruitment activities.
  • Rare Disease Expertise: Experience in rare disease patient recruitment is a big plus

Why This Role?
As the Sr. Patient Engagement & Recruitment Lead, you won’t just be filling a role - you’ll be a driving force behind the success of clinical trials. Your work will directly impact patients' lives, ensuring they have access to cutting-edge treatments while shaping the future of healthcare. If you’re ready to make an impact, drive innovation, and be part of a dynamic team, apply today

Get to know Syneos Health
Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients.

No matter what your role is, you’ll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health.

Additional Information:
Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

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