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Liquor Store Manager

2 months ago

Red Deer Alberta TM, Red Deer region, Canada Loblaw Companies Ltd - Head Office Full time

Les candidats référés ne doivent pas postuler directement pour ce poste.

Toutes les références de candidats doivent d’abord être soumises dans Workday par un collègue de Loblaw actuel.

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Venez faire votre différence dans les communautés à travers le Canada, où l'authenticité, la confiance et l'établissement de liens sont valorisés - alors que nous façonnons l'avenir du commerce de détail au Canada, ensemble. Notre position unique en tant que l'un des plus grands employeurs du pays, celle associée à notre engagement à avoir un impact positif sur la vie de tous les Canadiens, viens offrir à nos collègues une gamme d'opportunités et d'expériences pour aider les Canadiens à Vivre Bien, Vivre Pleinement.

Chez Les Compagnies Loblaw Limitée, nous réussissons grâce à la collaboration, à l'engagement et nous plaçons la barre haute pour nous-mêmes et ceux qui nous entourent. Que vous débutiez votre carrière, que vous réintégriez le marché du travail ou que vous recherchiez un nouvel emploi, votre place est avec nous.

We're looking for talented, passionate leaders with a proven record of delighting customers and growing sales.

Key Accountabilities/What you’ll do:

  • Promote/support superior customer service to provide an exceptional customer shopping experience
  • Manage staff to improve productivity, engagement and retention by creating an engaging culture and providing coaching, guidance and direction in a respectful and open manner
  • Accountable for all financial aspects in the store around budgets and achieving sales and P&L targets
  • Build sustainable, long-term relationships with the community
  • Guide stores in the execution of merchandising and operational standards, and in dealing with specific issues such as ensuring sufficient inventory, driving effective operation process, product knowledge, troubleshooting problems
  • Contribute to and support implementation programs designed to increase colleague capability across the region and provide coaching to improve performance of underperforming stores
  • Ensure store adherence to company policies/procedures and consistent execution of format process and strategy.
  • Work closely with all staff to foster an environment of continuous improvement and best practice sharing with a focus on improving the customer experience thru action planning and follow up on prior feedback/action plans
  • Participate in post mortems from events, seasonal programs and BU initiatives to ensure key learnings are captured, shared with the broader team and improvements are made for future initiatives
  • Maintain store communication with all staff to provide updates, progress on current and upcoming programs, events, operation challenges and opportunities

Qualifications/What you’ll need:

  • Exceptional customer service skills and a talent for building customer loyalty
  • Strong leadership skills with the ability to lead, coach and motivate colleagues with a commitment to their team and to delivering consistent results everyday
  • Post secondary education (university or college) or equivalent experience in a retail environment with knowledge on the Provincial Liquor Laws in Alberta with successful completion of ProServe certification
  • 3-5 years experience in managing a retail store
  • ·Repetitive physical labour required, must be able to lift up to 35lbs within work safe guidelines
  • Available to work varying shifts, including weekends and holidays required
  • Strong financial acumen to deliver outstanding business results; experience managing an operations P&L preferred
  • Excellent problem solving, communication, organizational, facilitation, presentation, and interpersonal skills
  • Creative problem solver who is progressive and innovative: keenly seeks out opportunities to improve competitiveness and demonstrates an innovative spirit with a collaborative flair
  • An effective change agent who possesses the influencing skills needed to help the stores/organization adopt new ways of thinking and operating
  • Proven commitment to coaching and mentoring direct reports and team with a focus on colleague development
  • Ability to manage multiple concurrent projects and prioritize, as well as adapt positively to a changing environment and shifting priorities
  • Demonstrated ability to make sound judgments and having a ‘customer lens’ in all decision making

At Loblaw, we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections. If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today.

Notre engagement envers la durabilité et l'impact social est un élément essentiel de notre façon de faire des affaires. Nous concentrons notre attention sur les domaines où nous pouvons avoir le plus grand impact. Notre approche de la durabilité et de l'impact social repose sur trois piliers - l'environnement, l'approvisionnement et la communauté. Nous recherchons constamment des moyens de faire preuve de leadership dans ces domaines importants. Nos valeurs ÊTRE - Engagement, Tient à coeur, Respect et Excellence - guident toutes nos prises de décision et prennent vie à travers notre culture bleue. Nous offrons à nos collègues des carrières progressives, une formation complète, de la flexibilité ainsi que les nombreux avantages compétitifs - voici quelques-unes des nombreuses raisons pour lesquelles nous sommes classés au palmarès des meilleurs employeurs du Canada, au palmarès des meilleurs employeurs pour la diversité au Canada, au palmarès des employeurs les plus verts au Canada et au palmarès des meilleurs employeurs pour les jeunes au Canada.

Si vous ne savez pas si votre expérience correspond à toutes les exigences ci-dessus, nous vous encourageons à postuler quand même. Nous recherchons des perspectives de candidatures variées, qui incluent des expériences diverses que nous pouvons ajouter à notre équipe.

Nous nous concentrons depuis longtemps sur la diversité, l'équité et l'inclusion, car nous savons que cela fera de notre entreprise un meilleur lieu de travail et de magasinage. Nous nous engageons à créer des environnements accessibles pour nos collègues, candidats et clients. Les demandes d'aménagement en raison d'un handicap (qui peut être visible ou pas, temporaire ou permanent) peuvent être faites à n'importe quel stade de la demande et de l'emploi. Nous encourageons les candidats à faire connaître leurs besoins en matière d'accommodation afin que nous puissions offrir des opportunités équitables.

Veuillez noter:
Les candidats âgés de 18 ans ou plus doivent effectuer une vérification des antécédents criminels. Les détails seront fournis lors du processus d’embauche.